Sayville Ford

Feel very welcome from the moment you walk in! We had a wonderful experience picking out our new Ford Edge. Our salesperson Joe was excellent and Arthur made us feel like we were family! The sele We had a wonderful experience picking out our new Ford Edge. Our salesperson Joe was excellent and Arthur made us feel like we were family! The selection of cars was impressive and Joe was so patient as we looked around for the one we wanted. Arthur made the financing/leasing process stress free. Thank you for making this a great experience for us. More

Extremely satisfied with my service experience I just started bringing both of my vehicles to Sayville Ford for servicing for almost a year now. Every time i bring my vehicles for service, I walk o I just started bringing both of my vehicles to Sayville Ford for servicing for almost a year now. Every time i bring my vehicles for service, I walk out feeling extremely satisfied and content with the way my service advisor Kenya Augustin has treated me and also the mechanics and staff. Kenya Augustin is very professional, courteous, keeps me updated with my concerns with my vehicles, the list can go on. She is one of the nicest, sweatest, caring, HONEST service advisor I have ever come across. Another characteristic i appreciate about Kenya Augustin is that she is a Christian and DOES NOT LIE, whether you are ready for it or not. She makes sure that all of your needs are met before leaving the facility. If you have a Ford and live near the Sayville area, I would highly recommend that you go and see her. I promise you she will take great care of you and your vehicle. The mechanics and the advisors works together as a team there. That is another thing that i respect and appreciate when it comes to Sayville Ford. More

terrible customer service we have a 2016 ford escape. had the engine come on. made an appointment for service. dealer tells us 8:45am we bring car in. No one calls us the ent we have a 2016 ford escape. had the engine come on. made an appointment for service. dealer tells us 8:45am we bring car in. No one calls us the entire day. called them late afternoon to find my car was not looked at and will not be looked until tomorrow. today is tomorrow and it is late afternoon and my car is still not seen. they did not call us to tell us at all. after we called and wanted to speak to a manager. we are told manager will call back. here we sit waiting for the manager to call. terrible customer service. More

Satisfied I am very satisfied with my experience At Sayville ford Thanks to sales Robert Tarnowski and finance Jp Singh They did a great job of give I am very satisfied with my experience At Sayville ford Thanks to sales Robert Tarnowski and finance Jp Singh They did a great job of give me the best Service More

Good experience, friendly sales persons and loyalty consider I had a good experience turning in my leased car to ford and leasing another new ford for three years. I was treated well and was able to secure a go I had a good experience turning in my leased car to ford and leasing another new ford for three years. I was treated well and was able to secure a good deal that fit my needs and my financial capabilities. More

A Subaru from ford? Who knew? Everyone at sayville ford did their very best to make this purchase of my barely used 2015 Subaru forester. go through easily. They were very straig Everyone at sayville ford did their very best to make this purchase of my barely used 2015 Subaru forester. go through easily. They were very straight forward and friendly. More

Changed how I felt about dealerships Like many consumers I had experienced many a negative dealership experience in my past, so when it came to leasing a new vehicle after owning my Nissa Like many consumers I had experienced many a negative dealership experience in my past, so when it came to leasing a new vehicle after owning my Nissan Altima for 7 years- I was anticipating the usual dealership hassle, and what I got at Sayville Ford was the opposite. Joe Carter approached me and my husband and right away was very disarming and non aggressive, I never felt a "push" from him or like he was trying to sell me and get me out the door. He listened to what I was looking for and worked hard to get me a deal that was affordable while getting me into an Explorer that I loved and met nearly every wish list item I had. Joe was honest and straight up the entire time and very patient with all of my questions, and the show room as a whole was a very relaxed environment that felt far from the typical dealership shark tank that so many of us are familiar with. I am so happy with my experience and absolutely in LOVE with my brand spanking new 2017 Explorer XLT, I would recommend Sayville Ford & Joe Carter 10 times over and will without a doubt be doing business with them again once my lease is up! More

Benny and the whole crew at Ford were the best! Benny and the entire crew at Sayville Ford were incredible! From beginning to end the listened to my needs and got me exactly what I wanted in the ti Benny and the entire crew at Sayville Ford were incredible! From beginning to end the listened to my needs and got me exactly what I wanted in the timeframe I needed with No surprises or sneaky sales tactics More

Service issues I have purchased 3 cars from Sayville Ford, and will never again buy another. My recent experiences with service there have been terrible. Just yest I have purchased 3 cars from Sayville Ford, and will never again buy another. My recent experiences with service there have been terrible. Just yesterday my 2014 Fusion was dropped off for a recall, air-bag light and the free 1 year service. Today, more than 30 hours later NOTHING has been done. Now I have to go pick up the car and do this AGAIN. Sayville Ford has inconvenienced me twice and forced me to have to deal with this lousy service again. Had someone told me, when I called, that it was busy I would have made arrangements at another time. Continuing to provide such bad service will drive business away. They have lost at least one customer as a result of this, undoubtedly more that I don't know about. Update: I was contacted by SF and they picked up my car and did the service. Thanks for that. I'm hoping that they just had a bad day. More

Horrible decitiful dealership I am so very unhappy with Sayville ford . I was contacted by a toni Ann about a new car . I discussed what I wanted and also let her know I had a 2016 I am so very unhappy with Sayville ford . I was contacted by a toni Ann about a new car . I discussed what I wanted and also let her know I had a 2016 lease for an explorer that ended 12/18 she said their is residual value and I could transfer out of lease. what a crock of crap. First Toni Ann barraged me with 3 phone calls to make sure I was coming and then sent me 3 email messages and 2 text messages . well I showed up on time and guess what she was not there... totally unacceptable to be bothered to keep an appointment and when I did as agreed she was not there and did not have the professionalism to let me know. That is BS... then a salesman sits with me and tells me I owe $10000 more on lease and there is nothing he can do what a waste of my time which I did not appreciate. Just the typical bait and switch and unprofessional behavior of a disreputable dealer. I will never by a ford again or deal with Sayville FORD.... such an unprofessional and deceitful company DO NOT Believe a word they say Levittown Ford is much better. More