Sayville Ford

Sayville ford is my primary source for new and used cars and trucks I have bought all but 1 of my vehicles from them. But recently I had a service problem. There is a new writer there that kept are car for and trucks I have bought all but 1 of my vehicles from them. But recently I had a service problem. There is a new writer there that kept are car for 3 days for gaurds that were put on a 2021 escape. They began to fall off immediately since November. With 5 visits to fix them . We finally had them removed . The invoice said remove 4rain gaurds but they also took off the big deflector which ment a 6 visit for this problem. The writer new writer not only was nasty to my daughter but she started arguing with me . About the car in front of the whole dealerships friday bbq. I have bought and or brought in at least 50 cars since 1984 . If it was not for the professional conduct of general manager Nick Calandrino I would of left sayville ford for a different dealership. Also asst manCliff who took matters into there hands and fixed my problem. I give sayville ford a 5 out 5 for all but the service dept . Especially that one writer who I believe has no manners our customer service skills. Now to there great points . The only way I buy from them is in order. Sales is Lisa in the truck dept yes truck sales she knows everything about ford products cars and trucks . Then to George vanglahn for service he. Might be new but one outstanding writer if he does not know he finds out immediately to make your experience a great one. Then to Kerry in the cashier booth boy does she go out of here way to help you .then to the closer Tom lummly. Out standing and professional he does not push you he suggests what you need and is fair I buy all my extended warranties from him.. asst manager Cliff a kind and fair man and if you have a problem he is there to help you.. and last but not least gen manager nick.. there are no words to explain how far this guy will go for you .after some serious mishaps in the service dept by the one writer and writer George personally asking me for a third chance to please stay with sayville ford .he kept up not only his word but all the above mentioned did also.so with that I’m back at sayville ford with the list of people I mentioned all get a 5 star rating..I highly recommend the order of people when you buy your vehicle there. More

Vinny, our sales person was very helpful, didn’t over sale us. Kept the price down. The whole staff was great. Very personable. sale us. Kept the price down. The whole staff was great. Very personable. More

If you go ask for Vinny he was nothing but extremely helpful and made sure I got the best price. Also ask for Collin when your vehicle is being explained to he is very thorough and will make sure you un helpful and made sure I got the best price. Also ask for Collin when your vehicle is being explained to he is very thorough and will make sure you understand everything about your new vehicle More

Excellent experience with Ryan D and the Sayville Team. I will use them again for sure. Thank you. I will use them again for sure. Thank you. More

I brought my 2018 escape in for a oil change and dealt with William, a young service writer I had never seen before as I have been going to Sayville Ford for many years. Many times these days.. working w with William, a young service writer I had never seen before as I have been going to Sayville Ford for many years. Many times these days.. working with young individuals ..is not a pleasant experience. Well let me say that William made me rethink my opinion. He was pleasant, knowledgeable, respectful the list goes on and on with how fantastic he was. I somehow had gotten tar all over the hood of my Escape, I am sure it's from driving Sunrise highway everyday on my commute. He got some kind of cleaner and was spraying it and wiping it to try and get it off after running it through the car wash 2x. His customer service skills are truly to be commended. Thank you William. More

My grandfather always told me to shop where you trust and he could not have been more right. My entire family has been long time buyers at Sayville ford it was finally my turn to pick up a ford of my own. I he could not have been more right. My entire family has been long time buyers at Sayville ford it was finally my turn to pick up a ford of my own. I could not have been more comfortable working with Bob and Joe, they made me so comfortable during the whole process. The three of us went over and looked at a bunch of cars that would meet my needs and what was financially feasible. I could not be happier with my new Escape. During the whole process explained the financing options, service contracts and helped me instal the FordPass on my phone to get full access to all the features in my car! I will forever be a Sayville Ford shopper More

Rose was very helpful in guiding me through the end of lease process. Over a few weeks, Rose quickly and patiently responded to my many questions and concerns. I look forward to working with her again. lease process. Over a few weeks, Rose quickly and patiently responded to my many questions and concerns. I look forward to working with her again. More

Jason Mirels was great, he took the time with the purchase of my sons truck. He explained everything to us. There was no pressure to buying. He was knowledgeable, frienldy and professional. purchase of my sons truck. He explained everything to us. There was no pressure to buying. He was knowledgeable, frienldy and professional. More

I didn’t think I wound find a better car than my 2017 Ford Explorer. But We did. Our new Ford Explorer! Tony Aiello and Tim the finance manager were excellent to work with. They made our new car purchase Ford Explorer. But We did. Our new Ford Explorer! Tony Aiello and Tim the finance manager were excellent to work with. They made our new car purchase a smooth one. It was a very good experience dealing with Ford and their employees. More

Mr. Aiello went above and beyond in helping me purchase my new car. He is quite knowledgeable and shows he cares about his customers. This is my second car purchased from Tony and he is always professional my new car. He is quite knowledgeable and shows he cares about his customers. This is my second car purchased from Tony and he is always professional with a great sense of humor!! Colin was a huge help with setting up my Ford Pass. Tom Lumley was again knowledgeable about the different packages offered by Ford and we chose what is best for me. More