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Scarsdale Ford
Scarsdale, NY
64 Reviews
Scarsdale Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Scarsdale area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 887 Central Avenue Scarsdale, NY 10583.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Scarsdale Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 64 reviews
December 29, 2014
Rude and Unprofessional I am writing this review about the Service department, NOT the Sales department. The Front desk individuals at the Service departments are Very Rude I am writing this review about the Service department, NOT the Sales department. The Front desk individuals at the Service departments are Very Rude and Unprofessional. They do not know how to talk professionally on phone or in person. I had an appointment for a NYS inpsection and had to wait over 3 hours, when people who had appointments after me with longer work were done before me. When questioned, very rudely the front desk person said, "your turn will come." If your are buying a car from Scarsdale Ford, find elsewhere for your service needs. More
by MTomas
Employees Worked With
Front desk
Helpful August 22, 2014
Incompetence I had scheduled an online appointment to have my car serviced, since it is falling apart. I was able to choose a time and date to bring it in, and th I had scheduled an online appointment to have my car serviced, since it is falling apart. I was able to choose a time and date to bring it in, and the time I chose was available. I was sent an e-mail the next day saying that they are booked up until the following week. No phone call. It's a good thing I checked my e-mail before I left, because if I had gotten there and was told that, I would've been more furious. Apparently scheduling an appointment that is available doesn't mean anything to the Scarsdale Ford service dept. The date should've been blacked out online if they were booked solid. I don't recommend using Scarsdale Ford for vehicle service. There is no point in making an appointment if they don't monitor, or uphold, their availability or appointment scheduler. I will NEVER go back to Scarsdale Ford. More
by YKS747
Employees Worked With
Service Dept.
June 27, 2014
Best Expierence I have been a customer of Scarsdale Ford for over 10 years, and this has been my best buying experience there yet. I had the pleasure of working with I have been a customer of Scarsdale Ford for over 10 years, and this has been my best buying experience there yet. I had the pleasure of working with Scott Schiller who did his best to make sure everything was great. He is very attentive, friendly and goes the extra mile. I can't wait to do business with him again. More
by Nal1216
Employees Worked With
Scott Schiller
December 30, 2012
Had a very bad experience at a Hyundai dealer so I thought I would try Ford, and glad I did, Purchased a brand new Ford Focus SE. Great car. I think it is time to rediscover Ford, and you will be thought I would try Ford, and glad I did, Purchased a brand new Ford Focus SE. Great car. I think it is time to rediscover Ford, and you will be surprised as well as glad you did. The salesman Chris was well versed on the Car and helped me to set up the my sync touch which is great. Scarsdale Ford has a great friendly atmosphere and you will be glad you came there. More
by Barnett917
Employees Worked With
Chris
