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Schaller Acura - Service Center

Manchester, CT

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42 Reviews

42 Reviews of Schaller Acura - Service Center

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July 06, 2012

Brian was more than helpful and made my terrible experience with a different Acura dealership much happier. I am regretting that I did not purchase my Acura from Schaller. I will be sure to bring i More

by KalieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 02, 2012

Great sales experience, followed up with great customer service from the service department! Everyone is always friendly, neat and I am treated very well. Always leave feeling like they all really understa More

by kevinforbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe De La Cruz
June 21, 2011

I've never been treated so well by a car dealership! I brought my '08 RDX to Schaller for some items that were covered under my warranty. I did not buy my car from Schaller but I was treated like I've be More

by 08rdx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe DeLaCruz
June 14, 2011

Three reasons for my staying with Acura: First: The Three reasons for my staying with Acura: First: The car. The best and I was a BMW lover before I purchased my first Acura. I have only had great e More

by fparisea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure of last names but David and Brian are the best!
May 20, 2011

The service department at Schaller Acura is AWESOME...Brian and Joe are great service representatives and will take the time to help you get your car back on track. Dave is the service manager More

by cfoote2667
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe, Brian and Dave in Service
March 11, 2011

Everyone was so nice and helpful. My TSX had to come in for a recall and I live on the border of NH and VT so it was really helpful for David to schedule a loaner car for me to swap out in springfield ma a More

by kives65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David & Dan
March 10, 2011

The service staff are always very friendly and helpful, in particular Joe DeLaCruz. They come to my home and pick up my car and leave me a courtesy vehicle which is extremely helpful. They always call wit More

by dkolodzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe DeLa Cruz
March 04, 2011

This is an efficient service crew working in a pristine and modern facility. Each time, my automobiles are returned in Bristol condition. An outstanding Dealership. I recommend Schaller to any associate i More

by pjuliak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Coughlin
January 21, 2011

Did extra work for nothing. Buffed out some paint residual from scraping a garage door and then touched up the paint on the car. They were very friendly and helpful. Took me through all details ver More

by talk2gregj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe DeLaCruz
January 13, 2011

I had an issue with my local dealer (Morande Acura), and personal friends that work for a Honda dealership highly recommended Schaller's service (plus their prices were about 20% lower for the original prob More

by ByOriginalDesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian
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