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Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 847 reviews
March 30, 2024
Working with Genesis Oliver was a great experience. GiGi rocks too!!! The go to place for all of my Hondas service. GiGi rocks too!!! The go to place for all of my Hondas service. More
by dawarchol.1953
Verified CustomerEmployees Worked With
March 30, 2024
Service was great and the timing of the service was even better. Very friendly staff. better. Very friendly staff. More
by rashid0730
Employees Worked With
March 30, 2024
Great experience at every step of the way. Would recommend Schaller to anyone interested. Thanks. Would recommend Schaller to anyone interested. Thanks. More
by lensidm
March 29, 2024
I like personally very good I’m happy about service good job,good people always is excellent job,good people always is excellent More
by jczyzewski57
March 28, 2024
After the diagnostic we were told that we needed 1000s of dollars worth of work doing. In fact only one of the jobs was needed and the others just recommended. I feel very taken advantage of. dollars worth of work doing. In fact only one of the jobs was needed and the others just recommended. I feel very taken advantage of. More
by sdowle
March 28, 2024
This was the first maintenance check for my new CR-V. Kevin was very polite, friendly and helpful. Very professional. Kevin was very polite, friendly and helpful. Very professional. More
by ralindberg57
Employees Worked With
Dylan (when I called about my appt. ) and Kevin when I arrived for my appt.
March 28, 2024
Service was great. The wait time was very quick. I was in and out of there in 30 minutes. Staff was polite and professional. The wait time was very quick. I was in and out of there in 30 minutes. Staff was polite and professional. More
by joey6728
Employees Worked With
Service department on 03/26 4:00pm.
March 28, 2024
EXCELLENT SERVICE FROM CAROLS HERNANDEZ AT HONDA. I HAVE BEEN A 35 YEAR CUSTOMER OF SCHALLERS AND IT WAS SO NICE TO SEE AN EMPLOYEE WHO IS COURTEOUS, PROFESSIONAL, HELPFUL AND RESPECTFUL. C I HAVE BEEN A 35 YEAR CUSTOMER OF SCHALLERS AND IT WAS SO NICE TO SEE AN EMPLOYEE WHO IS COURTEOUS, PROFESSIONAL, HELPFUL AND RESPECTFUL. CARLOS WAS ALL THE ABOVE. IT MADE FOR A PLEASEANT VIST AND SERVICE WAS DONE ON TIME. More
by KMCK518
Employees Worked With
CARLOS HERNANDEZ
March 27, 2024
Nelson is great ! !, very patient with me as I went back and fourth looking at cars. When i take the plunge Nelson will definitely be the one I will request. Need inte !, very patient with me as I went back and fourth looking at cars. When i take the plunge Nelson will definitely be the one I will request. Need interest rates to go down some More
by hmoylan0
Employees Worked With
Nelson
