Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.8
264 Reviews
4.8

264 Reviews

Write a Review

Dealership Experience

6 yrs, 4 mos

Industry Experience

21 yrs, 9 mos

264 Reviews of Frank Williams

May 09, 2026

Dealership Rating
Employee Rating

Great service would highly recommend anyone to come here and purchase a vehicle, will see you in three years for the next one! More

by hmiranda1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2026

Schaller Honda responded

Thank you for choosing a new Honda Accord Hybrid and for recommending us. We’re delighted you enjoyed the service and will be back in three years. Please let us know if there’s anything you need in the meantime.

May 05, 2026

Dealership Rating
Employee Rating

Everyone was polite professional helpful and friendly. They were always flexible with my appointments delays More

by cynthianeal614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin cuenca

May 05, 2026

Schaller Honda responded

It’s wonderful to know that our team was polite, professional, helpful and friendly throughout your experience, and that we could stay flexible with your scheduling needs. Frank and everyone here appreciate your feedback. Enjoy your new Honda Pilot and let us know if there’s anything else we can do for you.

April 21, 2026

Dealership Rating
Employee Rating

My sales person Loriann was great! She was attentive and took her time with my fiance and I while we test drove a few models. More

by candygirl5294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loriann Close

Apr 21, 2026

Schaller Honda responded

We’re glad you and your fiancé felt supported throughout your test drives. Congratulations on your new Honda Civic Hybrid and safe travels ahead. Frank will be happy to share your kind words with our team.

April 21, 2026

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Employee Rating

Staff were helpful from the beginning till I drove off the vehicle from the lot. They went extra miles to make sure I was ok and comfortable. Dominique, Williams and rest of the crew, happy with the proce More

by asare12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominique

Apr 21, 2026

Schaller Honda responded

Thank you for choosing a used Honda Passport and for sharing how our team guided you from start to finish. We’ll share your kind words with Frank and the rest of the crew who ensured you felt comfortable throughout the process. We hope you enjoy your Passport and look forward to assisting you again.

April 14, 2026

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Employee Rating

Patient Patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient patient thank you More

by reevesmichael.10
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Apr 14, 2026

Schaller Honda responded

We appreciate you recognizing our team’s patience during the Honda HR-V lease process. Thank you for the 5-star rating. Frank is grateful for your feedback.

April 12, 2026

Dealership Rating
Employee Rating

It was a smooth process. Easy to understand and to the point. Great experience They were patient with me More

by mrhasan74
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Apr 12, 2026

Schaller Honda responded

Thank you for leasing the Honda Accord Hybrid. We’re pleased Frank and our team could make the process clear and patient for you. We look forward to the opportunity to assist you again.

April 02, 2026

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Employee Rating

Good experience. All staff were professional and the process was seamless. Settled with a fair deal More

by peterzar33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone

Apr 02, 2026

Schaller Honda responded

It’s great to hear that our team provided a seamless and professional experience. We’re pleased you felt the terms were fair on your new Honda. Please let us know if we can help with anything in the future.

March 25, 2026

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Employee Rating

It was a busy day so the process took a little while but it was worth it. Everyone was friendly More

by jay51572
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Mar 25, 2026

Schaller Honda responded

Leasing your new Honda Accord is exciting, and we’re happy our team was friendly even on a busy day. We appreciate your patience with the process. Frank and our staff look forward to assisting you again.

March 18, 2026

Dealership Rating
Employee Rating

JJ is an exceptional professional, knowledgeable, and kind individual. He takes the time to understand your specific requirements and ensures that your deal is executed flawlessly. Over the past decade, More

by Jocycruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Schaller Honda responded

It’s wonderful to hear Jj provided knowledgeable and caring guidance when you leased your new CR-V Hybrid. We appreciate your loyalty over the past decade and are delighted your family has felt welcomed by our staff. Enjoy every mile in your Hybrid and thanks again for visiting.

February 12, 2026

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Employee Rating

Outstanding service and follow through. The Honda dealer we saw prior to our visit to Schaller was rude and very un-accommodating and quite unpleasant.. We walked out and they lost 2 sale More

by billybearinct
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Sarah Peschke

Feb 12, 2026

Schaller Honda responded

It’s great to hear that Sarah and our team offered the responsiveness and consistency you missed at another Honda dealer. We’re pleased we could make your visit memorable. Congratulations on your new Honda.

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