Frank Williams
Frank Williams at Schaller Honda

Frank Williams

Finance Manager

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.9
290 Reviews
4.9

290 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

22 yrs, 3 mos

290 Reviews of Frank Williams

November 03, 2026

Dealership Rating
Employee Rating

Everyone was polite, courteous, and accommodating. They were very knowledgeable of the type of Honda i was looking for and allowed me to make a best informed decision. More

by rpother
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Loriann Close

Nov 03, 2026

Schaller Honda responded

We're glad our team provided the information you needed to decide on your new Honda CR-V. Thank you for recognizing their expertise and thoughtful, welcoming approach.

October 27, 2026

Dealership Rating
Employee Rating

The sales person has no patient. He is cranky and disrespectful, I really need a car so I still bought it. More

by Soldier
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Dylan Celone, Rich Small

Oct 29, 2026

Schaller Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 16, 2026

Dealership Rating
Employee Rating

Great new modern Showroom staff is professional and courteous, making sure the customer gets what they want, this is our 4th vehicle More

by lenaprilc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Loriann Close

Oct 16, 2026

Schaller Honda responded

We’re glad our showroom team could provide a welcoming and professional experience as you selected your new Honda CR-V. Knowing you found our staff’s courtesy and attention helpful on your fourth purchase means a great deal to us.

October 04, 2026

Dealership Rating
Employee Rating

Overall positive experience. Finalizing the purchase of the auto was smooth.Great at reviewing how the different features operated at pick up. More

by rbdubois6470
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Celone, Loriann Close

Oct 04, 2026

Schaller Honda responded

Hearing that finalizing the purchase of your new Honda CR-V went smoothly means a lot to our team. We’re pleased we could walk through each feature with you at pickup.

September 25, 2026

Dealership Rating
Employee Rating

We have purchased cars from Schaller for forty six years. Great service and also great maintenance. More

by bnknorr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rudolfo "Rudy" Santana

Sep 25, 2026

Schaller Honda responded

After forty-six years of trusting our dealership, your continued loyalty means a great deal to our team. It’s rewarding to know our service and maintenance have consistently met your needs, especially with your new Honda CR-V Hybrid.

August 06, 2026

Dealership Rating
Employee Rating

This is the 3rd time I purchased a vehicle from your dealership and it will be my last. I am not happy with what transpired at all. Feel free to reach out to me for specific details. More

by arce9896
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dylan Celone, Justin Cuenca

July 30, 2026

Dealership Rating
Employee Rating

Justin was great to work with. He understood the assignment, was courteous, professional and helpful in getting me into a new truck. More

by dougdaman50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 30, 2026

Schaller Honda responded

We’re delighted Justin was courteous, professional, and helpful in getting you into your new Honda Ridgeline. Congratulations and enjoy every drive.

July 27, 2026

Dealership Rating
Employee Rating

They helped me the best the could and I greatly appreciate all the help from everyone! Especially Lori, she was amazing and can't thank you all enough ?? More

by bgaioni12
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Jul 27, 2026

Schaller Honda responded

It’s wonderful to hear you’re enjoying your new Honda Accord. Frank and our team appreciate your kind words and are here to help whenever you need us.

July 21, 2026

Dealership Rating
Employee Rating

The whole team worked diligently to make the lease work for me. Very much appreciate their efforts. More

by kristysager
Recommend Dealer
Yes

Other Employees Tagged: Frank Williams

Jul 22, 2026

Schaller Honda responded

We’re delighted Frank and the rest of the team could make your lease arrangement seamless for your new Honda Odyssey. Your appreciation means a great deal and we hope the Odyssey brings you many enjoyable drives. Thank you for choosing us for your lease.

July 21, 2026

Dealership Rating
Employee Rating

I just bought a new SUV and worked with Richard and frank .they' were was great, very knowledgeable about the car, and was with me every step of the way without being pushy More

by KARLAGRETA12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Small

Jul 22, 2026

Schaller Honda responded

We are delighted that Rich and Frank provided informative guidance and respectful support during your Honda Pilot purchase. Thank you for the five star review. We look forward to assisting you again.

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