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Schaller Honda
New Britain, CT
869 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 869 reviews
January 02, 2024
Richard Small was amazing. Very helpful and easy going. Couldn't be happier with Schaller and the whole team. Honest and upfront. Will recommend them to others. Very helpful and easy going. Couldn't be happier with Schaller and the whole team. Honest and upfront. Will recommend them to others. More
by jasonarcher
Verified Customer
January 02, 2024
Sorry, I am not sure who Dylan is? My sales associate was Jaymee Harper. Wonderful to deal with. Easy going, friendly, quickly made you feel at home. Not a pushy salesperson. See My sales associate was Jaymee Harper. Wonderful to deal with. Easy going, friendly, quickly made you feel at home. Not a pushy salesperson. Seemed to really listen to my car needs and put me in the right vehicle. I always have a great experience at Schaller. I bought my first car from them 9 years ago and to date it is always a positive experience. More
by mulrooneyj
Employees Worked With
Jaymee Harper
December 31, 2023
Very courteous & informative answering all our questions. Took 3 test drives which helped us select best model for our needs. Took 3 test drives which helped us select best model for our needs. More
by hodgkimy
December 30, 2023
Carlos was very helpful and thorough! I appreciate him and will look forward to working with him again in the future. Best employee there!!! I appreciate him and will look forward to working with him again in the future. Best employee there!!! More
by gina.hira1
Employees Worked With
Carlos
December 30, 2023
The dealership staff are pleasant and super helpful. I had all my questions answered and even got a fresh cup of hot coffee while I waited. I will definitely recommend Schaller to my friends and famil I had all my questions answered and even got a fresh cup of hot coffee while I waited. I will definitely recommend Schaller to my friends and family. More
by cbowie1229
December 30, 2023
Excellent place to buy your motor vehicle. People are friendly and helpful. Service is excellent also. People are friendly and helpful. Service is excellent also. More
by robert.jochim
December 30, 2023
The staff was friendly and courteous. When I got there there was an extremely long line but they processed me quickly and I was out of there in a little over an hour. The waiting room was When I got there there was an extremely long line but they processed me quickly and I was out of there in a little over an hour. The waiting room was comfortable. More
by STHIBODEAU313
December 30, 2023
Great service - good work and very pleasant staff; I felt very confident in the repairs performed. very confident in the repairs performed. More
by dmsalan
December 30, 2023
Worst experience I've ever had dealing with lease buy-outs. It should NOT take 4 hours to simply buy-out a lease. The fact that I was able to take my truck home even though I needed brakes but then f buy-outs. It should NOT take 4 hours to simply buy-out a lease. The fact that I was able to take my truck home even though I needed brakes but then for my suv I had to get my brakes fixed before I was able to complete the buy-out was ridiculous. Also, the fact that I could not get the same interest rate as my truck seemed untrustworthy. I want to make sure no one else goes through the samething. The process needs to be more streamlined. More
by jzmasterv
Employees Worked With
Mark Jeter
