Schaumburg Ford

Oil change Very customer focused and easy to work with. Able to get appointment within a day and kept me updated with my service. Allowed me to wait until work Very customer focused and easy to work with. Able to get appointment within a day and kept me updated with my service. Allowed me to wait until work was completed. More

Great over-all experience; no pressure, courteous. The Sales and Finance department representatives were transparent, honest, and accommodating, in both the vehicle I wanted and pricing expectations. Sales and Finance department representatives were transparent, honest, and accommodating, in both the vehicle I wanted and pricing expectations. More

Everyone I dealt with were great! I had never taken my car to this dealership, but I found the experience to be very valuable because now I know where I can take my car for service. E I had never taken my car to this dealership, but I found the experience to be very valuable because now I know where I can take my car for service. Everyone I dealt with from scheduling the appointment to the service personnel was great. I appreciated that the dealership sent staff to pick up my car and then brought it back after the service. This was important to me during this time of isolation. More

The service was quick and great! The communication was even better. We are so thankful that we came to Bob Rohrman Schaumburg Ford! They have our business for a long, long time! even better. We are so thankful that we came to Bob Rohrman Schaumburg Ford! They have our business for a long, long time! More

Jordan was incredibly helpful, honest, and it truly felt like he was working with our best interest at heart. Both Jordan and Nick helped us get further deals, and we never felt pressured to agree to anythi like he was working with our best interest at heart. Both Jordan and Nick helped us get further deals, and we never felt pressured to agree to anything we didn't want to. The whole experience was the most delightful we have ever had at a car dealership. Thank you! More

Alot of your courtesy offers are gone. Went in for a oil change and check for a leak and just to check for the leak there was a cost before it was a courtesy check free of charge thought yo Went in for a oil change and check for a leak and just to check for the leak there was a cost before it was a courtesy check free of charge thought your coups say 39 point vehicle check at no cost. More

No Parts Friendly reps. But did not have parts to service my Ford vehicle. This is the 2nd time for this same problem and still not resolved. Friendly reps. But did not have parts to service my Ford vehicle. This is the 2nd time for this same problem and still not resolved. More

Sharp, efficient and timely From the phone work setting up my appointment to the actual work performed to the recommendations for needed improvements, the Rohrman team did an out From the phone work setting up my appointment to the actual work performed to the recommendations for needed improvements, the Rohrman team did an outstanding job for me. Just adds to my being happy with the vehicle they sold me and how well they take care of things after the sale. More

I had a great experience from beginning to end. Pat provided excellent customer service and recommend him to anyone. The team also was able to help me and gave me a great deal. provided excellent customer service and recommend him to anyone. The team also was able to help me and gave me a great deal. More

The dealer was very accommodating for my service with a short notice. The Works oil change was finished quickly too. Another issue was brought to my attention as well. short notice. The Works oil change was finished quickly too. Another issue was brought to my attention as well. More