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Schaumburg Ford

Schaumburg, IL

4.0
1,672 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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815 East Golf Road

Schaumburg, IL

60173

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Showing 1,672 reviews

January 21, 2023

Overall good experience. Car buying is a slow process and we had to come back to make the deal what worked for all of us. More

by Sea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred
Jan 23, 2023 -

Schaumburg Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Ford!

January 21, 2023

They took care of required recalls and additional car maintenance such as balding tires. I liked the video report from the tech. More

by bevan.das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yanni Yee, Bob Olson
Jan 23, 2023 -

Schaumburg Ford responded

Thanks for sharing about your experience with Schaumburg Ford. We appreciate your business and hope to see you again soon!

January 20, 2023

I got a good appointment time and the time quoted was accurate. They identified items for me to look at and one I asked them to fix right then. The cost was reasonable. More

by LOWEJ5556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Sanchez, Philip Asiedu
Jan 20, 2023 -

Schaumburg Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2023

I am very impressed with Schamburg Ford, starting with the purchase of our 2018 F150 Powerstroke and continuing with the service department. The service department communicates well with all steps in the More

by eagle421flyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in sales, Fred in finance, and Yanni in Service, David Webb, Connie Klett
Jan 20, 2023 -

Schaumburg Ford responded

Thanks for sharing about your experience with Schaumburg Ford. We appreciate your business and hope to see you again soon!

January 17, 2023

From start to finish, Schaumburg Ford’s talented service department team was professional, polite and knowledgeable. Amanda made the sign up and appointment go smoothly. I know she really cared about pro More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Yanni
Jan 18, 2023 -

Schaumburg Ford responded

Doug, Thank you for your business and this review. We're happy to hear Amanda, Yanni, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

Great service deals online with easy appointment scheduling and email/text communication feedback. One of the best service availability in the Chicago land area. More

by RCYBARRA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Jan 16, 2023 -

Schaumburg Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Evans and our team met your expectations. Thank you again for choosing Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2023

The place to go for outstanding service for your Ford vehicle. Always friendly and you know your vehicle is in good hands! More

by DGABOREK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Didn’t get all of their names, but the employees I did interact with were all welcoming., Evans Marinakis
Jan 16, 2023 -

Schaumburg Ford responded

Thank you for your very kind review. Evans and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaumburg Ford.

January 13, 2023

Connie was amazing , customer service was great! We we’re in and out in a timely manner as well. More

by RVENTRELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jan 16, 2023 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connie met your expectations. Thank you for choosing Schaumburg Ford, we look forward to having you as a valued customer for many years to come!

January 11, 2023

This was the most pleasant experience I have found. The car was fairly priced. The Sales people Jashly and Mohamad were wonderful to deal with. When they were giving me the car the found the car had More

by CYGOLD18
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jashly and Mohomed and Fred
Jan 12, 2023 -

Schaumburg Ford responded

Congratulations on your new purchase! Thank you for taking the time to leave us this fantastic five-star review. We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to having you as one of our valued customers for years to come.

January 10, 2023

They worked on my older truck and got it in good working condition. The steering is so much better, thanks More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jan 11, 2023 -

Schaumburg Ford responded

Dan, thank you for choosing Schaumburg Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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