Schaumburg Ford

Diagnosed the issue quickly, fixed it promptly, costs were reasonable, provided ride service to work. were reasonable, provided ride service to work. More

Advisors don't advise. ...Service managers also never available....Techs can't diagnose or repair the actual issue with you vehicle. Will dance around the issue until you p ...Service managers also never available....Techs can't diagnose or repair the actual issue with you vehicle. Will dance around the issue until you personally go and prove that what they typically say "we can't replicate" what is wrong with your vehicle. They'll keep your vehicle hostage for a month before even looking at it unless it's to repair something else they deem necessary by stating " vehicle is unsafe". You as the vehicle owner must not be ignorant to what's wrong with it and also should be prepared to "tell" them what to do. If it isn't plug and play repair, forget it unless you fix the issue yourself. More

I had an excellent experience buying a used vehicle from these folks. Very prompt, very understanding, highly recommend. these folks. Very prompt, very understanding, highly recommend. More

Great! Connie was friendly and all my required service was completed in a timely manner. All my expectations were met, so i'll be back. Connie was friendly and all my required service was completed in a timely manner. All my expectations were met, so i'll be back. More

Amir was not as seasoned as most salesman I've run into. He showed me the car we took it for a ride. We tried everything in the car except the CD player but assured me everything worked. Well the CD player He showed me the car we took it for a ride. We tried everything in the car except the CD player but assured me everything worked. Well the CD player is not working. When I called back, I spoke to the General manager Alex. When I told him the problem his answer was what do you want me to do about it. I told him well I put out 35000.00 cash I expect it to be fixed. He said that the car was sold as is and I told him yeah with everything working. He connected me to Andrew in service and I have an appointment this Saturday. I hope I don't get any backlash and the CD player is fixed or replaced. More

Prompt, courteous and thorough service for our vehicle. We were able to drop our car off for the service appointment and pick it up in the expected time. We were able to drop our car off for the service appointment and pick it up in the expected time. More

I can’t believe that takes 2 hrs for oil change and tire rotation is not aceptable! rotation is not aceptable! More

Made buying my Maverick a great process. The sales rep and finance manager were great to work with. The sales rep and finance manager were great to work with. More

Connie,, the service writer, was outstanding! She made the service visit quick and easy. Definitely recommend having your service needs handled by Schaumburg Ford! She made the service visit quick and easy. Definitely recommend having your service needs handled by Schaumburg Ford! More

Philip was very easy and pleasant to work with and said if we had any questions regarding the car, to stop by and he would explain all the options to work with on the dashboard, if we had any questions regarding the car, to stop by and he would explain all the options to work with on the dashboard, More