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Schaumburg Ford

Schaumburg, IL

4.0
1,670 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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815 East Golf Road

Schaumburg, IL

60173

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Showing 1,670 reviews

June 28, 2022

Good service. I do wich that would at least give your car a bath before you get it back. I am a little spoiled owning other luxury vehicles, though, for a 90K tr More

by jmarinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bromeland
Jun 29, 2022 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 27, 2022

Respectful , courteous, very helpful, clean and concern about there customers in a few years from now I would purchase another car from this company More

by MARYJACKSON1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Thilberg, Michelle Guadagno, Alex Lebdeh
Jun 28, 2022 -

Schaumburg Ford responded

Here at Bob Rohrman Schaumburg Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Mary, and it was a pleasure having you at the dealership. We appreciate your review!

June 27, 2022

Over all identified and fixed my problem. Took longer than I was told it would. More

by THOLSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Dingman
Jun 28, 2022 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2022

Thank you for completing my recall repair and for recognizing the need for an oil change. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Klett
Jun 27, 2022 -

Schaumburg Ford responded

You're welcome! We appreciate your business and our team looks forward to serving you again soon!

June 25, 2022

Easy scheduling for an appointment, service member was polite, and courteous and truck was ready when expected. More

by bbqguy61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Jun 27, 2022 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 24, 2022

Great service Evans was very good working with me to get the best and only the work that I needed. More

by jacjr2114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Jun 27, 2022 -

Schaumburg Ford responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

June 22, 2022

Cristina very good Tech, Bring back Jeff Edwards, Evans Marinakis the service writer a very good. More

by DEPUTYSARGE943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Roberts, Evans Marinakis
Jun 23, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

June 21, 2022

Setting appointment was easy. Service was prompt and they returned my vehicle cleaner than I brought it in. Great experience. It would be more awesome if they could get a handle More

by jerry
Recommend Dealer
Yes
Employees Worked With
Connie
Jun 22, 2022 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2022

Service was good, very good communication, on time completion, repair was completed but one area was not found and I still have a rumbling in a tire More

by Zefeldt31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jun 21, 2022 -

Schaumburg Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Ford. Please don't hesitate to reach out if you need anything else.

June 20, 2022

Great experience with Bob Rohrman Schaumburg Ford. Loved that they washed my car after being serviced More

by Sheila88.sm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Sanchez
Jun 21, 2022 -

Schaumburg Ford responded

Sheila, Thank you! Ricardo and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

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