Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaumburg Ford
Schaumburg, IL
1,667 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,667 reviews
May 13, 2022
They are great! ! I was coming from another dealer where they couldn’t get me a good deal. And bob rohrman Schaumburg ford got me an awesome deal! So happy. ! I was coming from another dealer where they couldn’t get me a good deal. And bob rohrman Schaumburg ford got me an awesome deal! So happy. More
by ARELY412
Verified CustomerEmployees Worked With
Alex Kaliakmanis
May 10, 2022
Need to communicate better when picking up vehicle. No one said they didn’t have the part for the recall for having after a week. I left thinking everything was complete until I took a look at the pape No one said they didn’t have the part for the recall for having after a week. I left thinking everything was complete until I took a look at the paperwork given to me. More
by ldeters
Employees Worked With
Connie 4 stars
May 09, 2022
I brought my first new car here after shopping at several dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first an dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first and last stop. A shout out to Milos and Nick. More
by JRHYAN22
May 09, 2022
The lady that gave me service was very nice. One of the last few people in this area that actually are nice. Most of the people around here are very mean One of the last few people in this area that actually are nice. Most of the people around here are very mean More
by CCMWISCONSIN
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
May 08, 2022
Friendly, fast and not pressured ! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! More
by brentsanders91
Employees Worked With
Pat Thilberg, Karla Arteaga
May 07, 2022
They scheduled and took care of my recall. They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and of They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and offer to do it for you if you want. Their customer service was wonderful. More
by JAQ1231
Employees Worked With
I sadly do not remember names but the service department has been wonderful.
