Schaumburg Ford

Service department has good hours, nice employees good quality repairs,fair pricing Tom was a very polite advisor, Tony is a very good mechanic vehicle was repaired right the first time. quality repairs,fair pricing Tom was a very polite advisor, Tony is a very good mechanic vehicle was repaired right the first time. More

Bob Rorhmans ford provides me great service.I have the rohr rider service package which I wasn’t too sure about but has turned out to be great. I just went on line Saturday night picked a time Monday got rohr rider service package which I wasn’t too sure about but has turned out to be great. I just went on line Saturday night picked a time Monday got a confirmation and it’s done.I Don’t pick a service provider because they are all great. More

Had a great experience. Felt very comfortable and everyone was very nice. Would recommend to family and friends. Felt everyone was up front. Very satisfied with my purchase and hoping Service Departm everyone was very nice. Would recommend to family and friends. Felt everyone was up front. Very satisfied with my purchase and hoping Service Department is just as great!! More

Difficulty getting a problem with the drivers seat fixed on a 2020 Explorer. Multiple trips in and waiting too long for parts. Since these are manufactured in Chicago, it should not take weeks to get parts on a 2020 Explorer. Multiple trips in and waiting too long for parts. Since these are manufactured in Chicago, it should not take weeks to get parts. More

Professional and prompt. Took care of everything exactly as promised. Looked at what services were recommended and suggested that they be done. There was no pressure to add services. I respect that in a ser as promised. Looked at what services were recommended and suggested that they be done. There was no pressure to add services. I respect that in a service department. More

Great experience Everything was great with my experience. A porter greeted me and chatted with me while I waited for the service writer. The service writer, Zach, wa Everything was great with my experience. A porter greeted me and chatted with me while I waited for the service writer. The service writer, Zach, was friendly and knowledgeable. He let me know my car was due for regular maintenance and I opted to get it taken care of. The work was done quickly and my car is running great. Thank you! More

Brought in car for Factory Recall - (2 items) I understand the whole Pandemic is affecting parts supply. But to wait 40 days before bringing it to a local muffler shop for repair is a bit taxing. I understand the whole Pandemic is affecting parts supply. But to wait 40 days before bringing it to a local muffler shop for repair is a bit taxing. More

Impeccable Service, Courtesy, and Care. My car was spotless clean and I received the ultimate Courtesy. Thank You Rohrman Team! Sincerely,Always a Great Experience. Ron Atanus spotless clean and I received the ultimate Courtesy. Thank You Rohrman Team! Sincerely,Always a Great Experience. Ron Atanus More

Did a great job. Did everything I asked. Went above and beyond. Dennis is great. Give him a raise. I couldn't have asked for more. beyond. Dennis is great. Give him a raise. I couldn't have asked for more. More

Just OK I am under the impression that they are top off all fluids and they never do that i always have to do the solvent myself and then i ask my dad to chec I am under the impression that they are top off all fluids and they never do that i always have to do the solvent myself and then i ask my dad to check the rest. The other thing is i ask to rotate my tires in a figure 8 and all they did was a x and i paid for that WHY and i am too busy to bring it back so i have to wait to next time. THANKS MAYBE More