Schaumburg Ford

I had a great customer experience, Pat exceeded our needs and expectations in such an efficient manner. I will be recommending Ford to all friends and family that are on a search for a new vehicle. and expectations in such an efficient manner. I will be recommending Ford to all friends and family that are on a search for a new vehicle. More

Brought my car in for an issue that had been doing on for years since I purchased the car, they were able to fix the issue within an hour. Service Advisor was incredibly helpful and the waiting area was clea years since I purchased the car, they were able to fix the issue within an hour. Service Advisor was incredibly helpful and the waiting area was clean and well maintained even in these trying of times. More

Good service, personal touch Good and efficient, transparent with any issues and always looks out for your best interest while working with you on an accommodating experience. Zac Good and efficient, transparent with any issues and always looks out for your best interest while working with you on an accommodating experience. Zach was good in discussing next steps and what to look for in any future repairs based on the mileage I drive More

They picked up the truck they service the truck they clean the truck and everything was great and they dropped back offCouldn’t ask for anything else clean the truck and everything was great and they dropped back offCouldn’t ask for anything else More

Great response from Dennis and his crew. I have purchased five Fords from Bob Rohrman and have always been treated with courtesy and respect. From sales people who don't pressure to their se I have purchased five Fords from Bob Rohrman and have always been treated with courtesy and respect. From sales people who don't pressure to their service department run by Dennis they are very professional. More

Went in for service on my 2019 Mustang. Evans was awesome about getting me in and out in a timely fashion. I was there at 7am and he got me out by 9. Slight hiccup with the Roush software install but very pl about getting me in and out in a timely fashion. I was there at 7am and he got me out by 9. Slight hiccup with the Roush software install but very pleased with the level of customer service he and Adam (Tech) provided to me. Coming from someone who works at a dealer, I’m impressed and will be returning for future services. More

Hanson was wonderful to work with. He’s honest and dependable in a manner different from other salesmen I’ve worked with in the past. He went above and beyond working for me as a customer, and made my dependable in a manner different from other salesmen I’ve worked with in the past. He went above and beyond working for me as a customer, and made my preferences his main priority. He has our family’s business from now on. More

Kept me up to date on the progress of the work being perform From start to finish, the Service Agents were extremely helpful in making sure that my vehicle was completed in a timely manner and, most importantly, From start to finish, the Service Agents were extremely helpful in making sure that my vehicle was completed in a timely manner and, most importantly, a friendly caring attitude was well appreciated. Arlington Heights Ford was absolutely not like this. That's why I switched. More

had to c it first i heard a lot about bob rohrman had to go visit they took a good look at my needs the sales men was good very good told all my good pals to look ou i heard a lot about bob rohrman had to go visit they took a good look at my needs the sales men was good very good told all my good pals to look out for bob look at what they have to sale More

This dealer has a great service area even though my car is under warranty they are fast fair and it is always completely serviced as requested is under warranty they are fast fair and it is always completely serviced as requested More