Schaumburg Ford

i like that they did not rush you to make a purchase. omar and sam where very honest and helpful. because of them i purchased my car there bob rohrman instead of al piemonte where i purchased my last edge omar and sam where very honest and helpful. because of them i purchased my car there bob rohrman instead of al piemonte where i purchased my last edge More

Our experience using Rohrman’s Ford has been very good from the start with on exception.The financial rep, Victor Aguilar - never recommend him.Still haven’t heard about my title,paid cash for truck and d from the start with on exception.The financial rep, Victor Aguilar - never recommend him.Still haven’t heard about my title,paid cash for truck and don’t have it yet. More

The service department where very nice. I always by my car from and always use to go to amachacie but now I go to the servie department and they tell me what I need done on the car and if I always by my car from and always use to go to amachacie but now I go to the servie department and they tell me what I need done on the car and if I say no then they do not do it. The staff there are very kind to me and the dont push me in to things to get money from me. When I come in they are very happy. More

The team at Bob Rohrman Schaumburg Ford was wonderful in helping me with the purchase of my new Mustang. Pat especially was knowledgeable, friendly and accommodating. This was my first time purchasing a bra helping me with the purchase of my new Mustang. Pat especially was knowledgeable, friendly and accommodating. This was my first time purchasing a brand new car, and I’m thankful the team made the experience easy and enjoyable. I felt respected and valued as a customer. Looking forward to enjoying my new car. Thank you! More

I was in 2x recently and was seen by both Evans and Tom, and I had a very good experience with both, will definitely return. and I had a very good experience with both, will definitely return. More

Having purchased a used vehicle and the next day the car not starting ; needless to say I was not happy. After reaching out to my sales rep and being to get it in next morning I was at least appreciative not starting ; needless to say I was not happy. After reaching out to my sales rep and being to get it in next morning I was at least appreciative for a quick attempt at a resolution. The next day I pulled in , Zach did an excellent job of gathering info and made me feel as though he really cared about my concerns. 45 minutes later my car was diagnosed and repaired. The excellent service I received made a bad experience ; not so bad. Great Job by the service team. More

Had a unfortunate breakdown on I/90 on a Saturday, was able to drive it to Bob Rohrman Ford. Tom was very helpful getting my car in and looked at right away, a bad day was much improved and was able to ha able to drive it to Bob Rohrman Ford. Tom was very helpful getting my car in and looked at right away, a bad day was much improved and was able to handle things with my warranty company, would definitely recommend...Tim More

Answers Except for the slow response from any of the service writers trying to info about what was going on with our vehicle . But when we received the inform Except for the slow response from any of the service writers trying to info about what was going on with our vehicle . But when we received the information from Mark Adam everything was good completed on time . THANK YOU. More

Milos and Alex, Sam HanashWe’re awesome and helped me Milos and Alex, Sam Hanash We’re awesome and helped me buy a car. My first car to buy. I am happy and love the experience Milos and Alex, Sam Hanash We’re awesome and helped me buy a car. My first car to buy. I am happy and love the experience More

Went in for scheduled service on my Explorer. Received great customer service and had everything resolved in a reasonable timeframe. The price was reasonable for everything we did. Car is working great. great customer service and had everything resolved in a reasonable timeframe. The price was reasonable for everything we did. Car is working great. More