Schaumburg Ford

Worst dealership ever just another golf road scam artist . Got so mad I did not buy a ford who hires there sales staff ? what a joke . Got so mad I did not buy a ford who hires there sales staff ? what a joke More

Ron and Nick were very polite and friendly throughout our sales experience. They were knowledgeable of their product and helpful in picking the right options and equipment for us. I will recommend to friend sales experience. They were knowledgeable of their product and helpful in picking the right options and equipment for us. I will recommend to friends and family. More

Purchasing a car from this dealership was one of the biggest mistakes ever. Within one year of buying our "certified pre-owned" car, the transmission completely gave out. My husband called the dealers biggest mistakes ever. Within one year of buying our "certified pre-owned" car, the transmission completely gave out. My husband called the dealership and spoke to an individual who told him there was no warranty on the car and to have it checked out by a mechanic. That is what we did. After doing our own research, we found out that there was, in fact, a warranty on the car. Since our mechanic simply checked out the transmission, Bob Rohrman Schaumburg Ford decided they were not able to fix the pre-existing problem which is now an estimated cost of $1,800+. We have not been able to drive our car for almost 3 weeks. If you want to be lied to and do business with dirty, used car salesmen Bob Rohrman is the place to go. If you want a more positive experience, do yourselves a favor and look elsewhere. Do not give this dealership your business. They do not deserve it. P.S. Bob Rohrmann, your commercials suck. More

I visited this dealer with a specific vehicle in mind however Nick was able to save me some money while also keeping my needs in mind. I would highly recommend this salesman to anyone out there! He was v however Nick was able to save me some money while also keeping my needs in mind. I would highly recommend this salesman to anyone out there! He was very honest, funny, and not backstabbing! He is by far the best salesman out there! When you go in ask for Nick Magdalin! More

Karl and D.Jay, I would never recommend to my worst enemy. They're deceiving by trying to be overly nice, like as in "too nice," but deceptive. It took us 3-1/2 hours to do a trade-in on of their crap enemy. They're deceiving by trying to be overly nice, like as in "too nice," but deceptive. It took us 3-1/2 hours to do a trade-in on of their crappy used cars. Good luck! More

Went looking to purchase a specific car. Was met by salesman Khosros. We test drove a number of different cars. Found a car I liked. I gave him my drivers license to start the test drive process. Fou salesman Khosros. We test drove a number of different cars. Found a car I liked. I gave him my drivers license to start the test drive process. Found and picked a car I like but didn't want the color. So he said he would show me the color i wanted. He then took me to a completely different car. Not anything I was even looking at. So we went back to the original car I liked. He said test drive again. He asked for my dl again (should have been my first clue that he already had me on file as we had been there 2 hours by then- why would he need it. ). The finance guy ,Chase came out, gave us a price $2000 more than what the sales guy "quoted" us. And when we showed him the quote on paperwork he said doesn't matter. His price is the correct one, and the salesman was wrong. So we said good bye and left. 3 days later we bought from another dealer. When asked for my dl I didn't have it. I called Bob Rohrman and emailed Khosros. The girl that answered said they didn't have it. Khosros called and when he found out that I already purchased a car he said he didn't have my license. So we searched my home, car etc only to not have it. Later that night when getting ready to call police and credit bureaus, I decided to try again. I called and all of a sudden my license was in the drawer. Well it had been 4 days now. Where was it the last 4 days???? My guess is the Salesman had it so I would come back. My guess is that I will never go back for the reason that Chase was a cocky finance guy who made his salesman look bad and the salesman made his self look bad by holding on to my dl for 4 days. I don't recommend. More

I purchased a $5000 Used Ford Explorer and the next day took it to a certified ASE mechanic only to find that the dealership sold me a horrible, unsafe car. I had an ABS light, Airbag light, Completely fla took it to a certified ASE mechanic only to find that the dealership sold me a horrible, unsafe car. I had an ABS light, Airbag light, Completely flat spare, broken rear coil springs, and an egine that required $2000.00 in additional work; ormust now be completely replaced. This was not disclosed to me and after I drove off of the lot that the car had all of these safety issues or a bad engine. The dealership now claims that I bought the car used and as is. They will not fix the problems unless I pay for them. I expected that I would have purchased a safe, reliable used car from a reputable dealer; but instead am being told that I should have realized that the car had all of thee issues. I am no mechanic and had absolutely no way of knowing. Shame on this dealership for taking advantage of buyers like this. I wonder how many others have had a similar experience ... More

Never write reviews for anyone but Jon is the best salesman out there. Did not treat us like garbage, very smart. Walked us thru every step. Ask for Jon Oziran , wouldn't trust anyone else! salesman out there. Did not treat us like garbage, very smart. Walked us thru every step. Ask for Jon Oziran , wouldn't trust anyone else! More

Jon was great, from the first call back on my online search to the end of the sale. Good guy, would deal with him again. Also I would like to thank the guy who worked out the $$ side of the deal both o search to the end of the sale. Good guy, would deal with him again. Also I would like to thank the guy who worked out the $$ side of the deal both on the floor to the finance. Again, thanks guys! Mark More

My wife and I visited this dealership recently and our experience was horrible. After hours of loud music, high pressure sales tactics and ridiculous trade offers we were "allowed" to leave. I say allowe experience was horrible. After hours of loud music, high pressure sales tactics and ridiculous trade offers we were "allowed" to leave. I say allowed because they took our keys and held them hostage. Most of the salesmen appeared to be fresh meat and I later confirmed this by doing research on the web. Look at popular job posting sites and you will see they are always hiring. Mr. Sneaky Eyes looked through us and could not look you in the eyes when talking. Probably looking out to see who was after him. In all my years of buisness I have learned never trust anyone who cant look you in your eyes at all. Liar liar pants on fire kept telling us we can do this and that for you, anything you want we want your buisness. They desperately need the buisness from what I can tell. All the used cars on the lot appear to be junk, some have flat tires, most look like they were smacked up, and even saw one with enough oil under it that it would probably seize the moment it would be started. But they swear all used vehicles go through a "safety inspection". Yeah to safely pad their profits. A reputable dealer would pass this junk off to wholesaler to rid the liability. Stay away, far far far away. I hope Ford keeps a close eye on them and pulls this store away from them very soon. We ended up at different dealership (worth the drive!) When they found out where we came from they laughed and said Schaumberg Ford is on of our best referrals. They offered us a better optioned vehicle ($1500 less than Scamburgs best deal on a less optioned vehicle), more for our trade, and was in and out of there in 2 hours. Take my review seriously and do not go there and waste your time or money More