Schaumburg Ford

Nick was very helpful. One of the best car-buying experiences I've ever had. I purchased a 2011 Fusion Hybrid. There was a great selection of cars, and Nick was very knowledgable. The finance mana experiences I've ever had. I purchased a 2011 Fusion Hybrid. There was a great selection of cars, and Nick was very knowledgable. The finance manager Ideen was exceptional; very friendly. I visited several other dealerships, and this one was by far the best dealership. More

The reason we rated Bob Rohrman Schaumburg Ford with all 5's is: We have never had any problems with dealership. They are the best one that we have found in the Chicago Metro area. Ariel and the entire s 5's is: We have never had any problems with dealership. They are the best one that we have found in the Chicago Metro area. Ariel and the entire service department answer my questions even the ones that there is a noise in a area they fiind it and get it fixed. We used another dealer that is less than 2 miles from our house, whe were so unhappy that we are more than happy to drive the 20 plus miles even for an oil change. More

I was working with two dealers trying to locate an EDGE SE under $30k. I stopped at Schaumburg Ford first and they were straight forward, showed the invoice pricing and gave me way more than I anticipated SE under $30k. I stopped at Schaumburg Ford first and they were straight forward, showed the invoice pricing and gave me way more than I anticipated on my trade. Unfortunately, they didn't have a color in stock that I liked. I decided to try Niles since they had the car I wanted in stock. They were a 1 star experience. Called back Ismael and he worked on locating a car that I wanted. Came into dealership on Thursday to sign paperwork and then picked up the car on Saturday morning. Amazingly fast closing process. Arrived at 9am, did a test drive and were done with the financing guy and driving off the lot by 10am. Present extended warranty options in non-pressure way, upfront on pricing and respected my time. No games. One of the best car buying experiences out of 6 I've bought. Would definitely recommend. More

I brought my 2002 Focus in for service and Lou helped me out. The cost of the work was $1430 Lou explained to me his own personal story of how he gave his kid his old car and how putting the money in will g out. The cost of the work was $1430 Lou explained to me his own personal story of how he gave his kid his old car and how putting the money in will go allong way. He never pressured me and was very understanding about the cost of the repairs and said "think about it and get back to me" This was great because most service people would just say the cost is the cost do it or don't I don't care. Thanks again Lou. I appreciate help and kindness. More

Mike was very knowledgable about the vehicles I was asking about. Very patient with me when I narrowed it down to the F150. I wasn't sure about which color to go with and what liter I wanted in the V asking about. Very patient with me when I narrowed it down to the F150. I wasn't sure about which color to go with and what liter I wanted in the V-8 motor. I also spoke with another salesaman by the name of Nick. He was also very helpful when I requested information about caps and bed liners. Today I brought my truck in for the "Protector package A". I was brought back home after the drop off. The driver was very nice and asked if I would need to be picked up when my truck was ready. Tom the service person I was dealing with was very nice and informative. He kept me up to speed on the progress of the truck. Turns out it took a bit longer than anticipated. That was okay because I was called well in advance of the expected ready time. I like to be kept in the loop about progress. That was very much appreciated. Overll my experience with Schaumburg Ford was one worth recommending to people who are shopping for another vehicle. More

They are fine until after the sale, then they would prefer you do not exist. I was lied to, and my car payment for the car I traded in was late, due to their incompetence. I would never shop there agai prefer you do not exist. I was lied to, and my car payment for the car I traded in was late, due to their incompetence. I would never shop there again or recommend them. The finance person actually lied to me about the warranty. The entire experience has been a joke. More

Bob Rohrman Schaumburg Ford was a very welcoming dealership. The second I walked in the door I was greeted with a smile and enthusiasm. The salesman was able to locate the vehicle I had came into lo dealership. The second I walked in the door I was greeted with a smile and enthusiasm. The salesman was able to locate the vehicle I had came into look at quickly and pulled it up right by the door for me to test drive. He identified characteristics on the vehicle that interested me and how they worked so I had a understanding of how they operated and would benefit me as a customer. I have always been reluctant to go into a dealership due to past experiences. However, this was a very positive car buying experience and will go back for future purchases. The entire process went smoothly with all of my questions being answered. I was more than 100% satisfied with all components of the process and feel that I received a great price for my trade in and the Ford Edge that I purchased. I would strongly recommend visiting this Ford store in purchasing your next vehicle. More

Rohrman Ford is the BEST dealership by far. They surpassed my expectations and gave me a great deal on a new Focus . I did not even feel like I was at a dealership. Ozzie and Jim were nice and helpf surpassed my expectations and gave me a great deal on a new Focus . I did not even feel like I was at a dealership. Ozzie and Jim were nice and helpful,Sam worked with me on the financing (Love the 0% for 5yrs), just decent professional people. They were thorough and did their best to get me a good price. No issues whatsoever, quick and easy. There are a lot of reasons whye I will recomend anybody there , The huge selection, fair pricing, and of course the staff. I recommend them to anyone looking for a new vehicle!. THANKS OZZIE,JIM AND SAM . More

We went to the dealership to test drive a new Focus and to get more information on the car after doing most of the research online. Our salesman, Mike, was friendly and helpful without being pushy. We ex to get more information on the car after doing most of the research online. Our salesman, Mike, was friendly and helpful without being pushy. We explained that we would not buy that day but would wait for all of our internet quotes to come in. Not only was their internet quote the lowest, but the price was the same online as it was in the dealership. Also, we bought a very basic model and no one tried to talk us into options we were not interested in. We told them what we wanted, and they delivered. More

I visited Schaumburg Ford on 5-29-10 looking for a pre driven Focus.Upon arrival Pat introduced himself to me and showed me a late model SE With only 4000 miles. I had been shopping for about two months w driven Focus.Upon arrival Pat introduced himself to me and showed me a late model SE With only 4000 miles. I had been shopping for about two months with no luck for a low milage vechile to fit my budget. Pat was very a friendly salesman with no pressure making me feel very comfortable being a single mother of two children. I would reccommend Scaumburg Ford to my family and friends any time the staff was great. More