Schaumburg Ford

The lady that gave me service was very nice. One of the last few people in this area that actually are nice. Most of the people around here are very mean One of the last few people in this area that actually are nice. Most of the people around here are very mean More

I brought my first new car here after shopping at several dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first an dealers. They were the most helpful, honest and kind people from sales, to tech to finance. Don’t bother going anywhere else. Make this your first and last stop. A shout out to Milos and Nick. More

Very helpful with everything. Especially answering questions and my concerns. Dana was very very much. Especially answering questions and my concerns. Dana was very very much. More

Friendly, fast and not pressured ! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! It didn't feel like a barrage of sales it was a pleasant change in our car buying experience! More

They scheduled and took care of my recall. They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and of They also had a drop off box where you can leave the car so it can be worked on the next day. They also check to see if the car needs anything and offer to do it for you if you want. Their customer service was wonderful. More

I feel that the communication from this service team is simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteo simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteous every visit! The fact that you are gathering this feedback is a good start! More

I just want to say Ms. Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups and explained the process of the services we were getting and gave updates on how long our truck will be in repair . she was so nice and it was agreat to work with a true professional customer service associate More

My service agent was amazing. She was helpful, patient and knowledgeable. Was a pleasant experience She was helpful, patient and knowledgeable. Was a pleasant experience More

Everything was perfect. Good customer service. Keeping you up to date. Easy to schedule service. Good customer service. Keeping you up to date. Easy to schedule service. More

Excellent service . Dana was easy to work with and service was done on time and as excepted Dana was easy to work with and service was done on time and as excepted More