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Schaumburg Ford

Schaumburg, IL

3.9
1,650 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,650 Reviews of Schaumburg Ford

August 06, 2021

Very friendly staff. They communicate with the clients extremely well to make them feel comfortable. Always accommodating. The first oil change is free, which is a bonus. More

by VMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
Aug 06, 2021 -

Schaumburg Ford responded

Thank you for taking the time to leave us this fabulous, five-star review, Vanessa! We appreciate your business, and our team looks forward to serving you again soon!

August 05, 2021

great service, appreciate the fast repair time, very clean place, good people to work with, will be bringing our trucks back again, thanks, see you soon More

by TMIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Aug 05, 2021 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 04, 2021

They were very efficient. I went to buy my leased vehicle and they were able to take care of everything in a short amount of time. More

by AudiA5!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh
Aug 04, 2021 -

Schaumburg Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Bob Rohrman Schaumburg Ford are glad to have you as a customer.

August 02, 2021

I was in and out in 45 minutes. Even though I didn't have the documentation that proved I received an e-mail where I had the special oil change and tire rotation, they still covered it. More

by lynne.hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I honestly don't remember his name.
Aug 02, 2021 -

Schaumburg Ford responded

Thank you for your very kind review, Lynne. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford. Please let us know if we can be of any further assistance. We're always happy to help.

August 01, 2021

From start to finish our experience was great! Friendly outgoing staff from the moment you walk through the doors. Only took us 2.5 hours from start to finish. Pat, Nick and Victor were all great guys to w More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin, Victor Aguilar, Pat Thilberg
Aug 02, 2021 -

Schaumburg Ford responded

Jen, Here at Bob Rohrman Schaumburg Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Pat, Nick and Victor, and it was a pleasure having you at the dealership. We appreciate your review!

July 30, 2021

Exceptional service by everyone. Left extremely happy and well taken care. Every question was answered. This is definitely the BEST all around dealership in the area. More

by Betty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin
Jul 30, 2021 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

July 29, 2021

Excellent service from Evans prompt on returning calls and keeping me up to date on my vehicle to what needs to be done and what is going to be done. More

by dvdinofec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Siears, Evans Marinakis
Jul 29, 2021 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear that Evans and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

July 29, 2021

Excellent experience, worked with us on price to feel comfortable with what we purchased. Friendly and welcoming staff. Both Pat in sales and Sam in finance were great people to work with. More

by johnfolkerts7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Shalabi, Pat Thilberg, Karla Arteaga
Jul 30, 2021 -

Schaumburg Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Ford!

July 28, 2021

Great service! good pricing. They honored my coupon and helped me with replacing my tires for a great price. They even offered me a ride while my car was being serviced. More

by slrichards4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
Jul 28, 2021 -

Schaumburg Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 28, 2021

Zach did an amazing job, he was so friendly and was very thorough reviewed everything that was going to be taken care of.. great job More

by Eweiss68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Pobuta
Jul 28, 2021 -

Schaumburg Ford responded

Thank you so much for your kind words for Zach, and for taking the time to leave us this wonderful feedback!

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