Schaumburg Ford

Unfriendly greeting to start the visit. I felt blown off when I addressed concerns that could be warranty related and were ultimately unaddressed. Fair amount of oil left on skid plate which ended up on my when I addressed concerns that could be warranty related and were ultimately unaddressed. Fair amount of oil left on skid plate which ended up on my driveway. Not the service I expected for a Ford Performance vehicle. More

Nick helps us to by our Ford Transit-150 mid-roof . For the beginning we was looking for low roof van pre-owned maybe 2016-2018 , but Nick showed to us the difference between low and mid roof . Finally , the beginning we was looking for low roof van pre-owned maybe 2016-2018 , but Nick showed to us the difference between low and mid roof . Finally , decided to go for more space and comfortable van ,and he get us a very good deal . The car is very fancy even is for work , I can start the car from phone, I have ford app were is all information about car, very useful. More

Update - working with dealer to review problem.The van Update - working with dealer to review problem. The van would not start and was towed in. Turns out the problem was a rodent chewed the wires whic Update - working with dealer to review problem. The van would not start and was towed in. Turns out the problem was a rodent chewed the wires which had to be replace. The van was running when I picked it up so I did not notice any problems. The next time I started the van I had 2 new problems. My windshield wipers turned on every time I start it and the service transmission warning comes on. More

Evans made sure I got taken care of quickly and professionally! Recommend going back and dealing with him, I will be telling family members and friends to ask for him for their service needs! professionally! Recommend going back and dealing with him, I will be telling family members and friends to ask for him for their service needs! More

Service process was quick and easy and all tasks were performed as expected. Last warranty item is on order and awaiting their advisory. Good people. performed as expected. Last warranty item is on order and awaiting their advisory. Good people. More

Had a little rough start but can honestly say Levent was more than understanding and wanting to make things right. I understand that things happen but for how on top of things he has even after my initial s more than understanding and wanting to make things right. I understand that things happen but for how on top of things he has even after my initial service request shows how important customer service is to him. It was really nice he every asked me about my trip and it’s little things like that which will make me ask for him by name if I ever have any further vehicle issues. More

Levent helped me when I came in with a screw in my tire. He was super friendly and helpful. My tire was fixed quickly and I was very pleased with the service provided. Thank you Levent! He was super friendly and helpful. My tire was fixed quickly and I was very pleased with the service provided. Thank you Levent! More

I took an oil change and the recall services on this time. The service person at front desk took care of me supportively telling me the content of the services earlier. time. The service person at front desk took care of me supportively telling me the content of the services earlier. More

Levent in the service dept is a good and friendly person. He took care of my car even after repairing it to make sure everything is alright. He took care of my car even after repairing it to make sure everything is alright. More

I felt some brake failures after a maintenance but he kindly took care of that. He is nice and friendly person. Although I hope not, I will consult with him if something happens on my car in the near fu kindly took care of that. He is nice and friendly person. Although I hope not, I will consult with him if something happens on my car in the near future. More