Schaumburg Ford

Some service employees are upset when you get there also when oil change was done the service guy forgot to put the cap on my antifreeze reserved . Which caused for my fluid to be spilled and low when oil change was done the service guy forgot to put the cap on my antifreeze reserved . Which caused for my fluid to be spilled and low More

the dealership seems to be fair price is always higher than we want when having work done on a vehicle but the maintenance is important to keep up and I find so far I have been getting good service and than we want when having work done on a vehicle but the maintenance is important to keep up and I find so far I have been getting good service and fair enough prices I just wish they would get an oil change set up so we could get a quick oil change More

Quick and easy. Job was done when he said it would be. Constant contact with me with what need to be done to my truck. Constant contact with me with what need to be done to my truck. More

Dependable servicing,in time whenever i visit i feel satisfied courtsy and friendly attitude thats the reason of satisfaction.feel to visit for all servicing needs. satisfied courtsy and friendly attitude thats the reason of satisfaction.feel to visit for all servicing needs. More

Wanted new tires to get the (5 yr old) battery checked. Tires were fine. Was told verbally battery great. Upon reading paperwork battery failed check. Not happy that I was not advised. I would have bought Tires were fine. Was told verbally battery great. Upon reading paperwork battery failed check. Not happy that I was not advised. I would have bought battery, but now must return. More

The service woman that helped me did an incredible job making my first visit the best it could be. Another service person skipped me in line and she quickly corrected the situation. Thank you. making my first visit the best it could be. Another service person skipped me in line and she quickly corrected the situation. Thank you. More

Very kind and friendly service department. Great waiting area with WiFi and coffee. Service was to a company leased vehicle. There was no cost to me. area with WiFi and coffee. Service was to a company leased vehicle. There was no cost to me. More

Lori Devega was very prompt with the work that needed to be done. She made sure the work that was approved was done and done well. be done. She made sure the work that was approved was done and done well. More

The service people were very helpful and polite. I was also impressed by the social distancing while I was at the dealership. Another great experience. also impressed by the social distancing while I was at the dealership. Another great experience. More

The service and was great. Lori made me feel like I was part of her family. I will bring all my cars to Lori from now on. part of her family. I will bring all my cars to Lori from now on. More