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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

November 21, 2021

Ample waiting room allowing some distance between patrons. Courteous and professional staff. Everything sparkling clean. More

by AWILL07S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 21, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Nov 21, 2021 -

AWILL07S responded

Great service. Christian Medina was very professional, courteous and thoughtful. Audrey Williams

November 20, 2021

I purchased a new Kia k5 Awd before it was delivered to the dealership (first time doing this process) and I was so surprised how smooth the process was. Injad to wait 3 weeks for my car and Donny kept me More

by uniqueaconn1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Mark Anderson, Donny Chung
Nov 21, 2021 -

Schaumburg Kia responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that Donny met your expectations. Thank you for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers for many more years to come!

November 20, 2021

Bought my car here and have been a loyal service customer for over 7 years and they have been excellent and professional and courteous always. More

by Scorpioqt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Nov 21, 2021 -

Schaumburg Kia responded

It's great to hear that we continue to please you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for continuing to choose Bob Rohrman Schaumburg Kia!

November 20, 2021

They told me they would do something and they did it . Also they are very nice and friendly More

by MIKEDUBAY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Nov 21, 2021 -

Schaumburg Kia responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

November 20, 2021

It was a pleasant experience for us , unfortunately we did not have much inventory to look at because of what’s going on with shipment and demand. I will surely recommend your agency and agent services to More

by TOLLWIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Mark Anderson, Todd Pruitt, Donny Chung
Nov 20, 2021 -

Schaumburg Kia responded

We can't thank you enough for recommending Bob Rohrman Schaumburg Kia to family and friends. We hope to continue to build our inventory so we'll have plenty of vehicles that suit your needs next time you stop by. We appreciate your patronage and wish you safe travels until we see you next!

November 20, 2021

I found out what may be wrong with my car though it's not for sure yet More

by VASSILYEVA2001
Customer Service
Recommend Dealer
Yes
Employees Worked With
I don't know the names
Nov 21, 2021 -

Schaumburg Kia responded

Our team will always do all they can to get to the bottom of your automotive issues and provide you with lasting solutions. It means a great deal that you've put your trust in Bob Rohrman Schaumburg Kia, and we look forward to lending a hand at your next visit!

November 19, 2021

It was easy to schedule an appointment through Bob Rohrman Schaumburg Kia’s website. Upon my arrival, the service department person was friendly and knowledgeable. I received a phone call when my ve More

by ten15six0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Nov 19, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

November 19, 2021

Original inspection “everything in perfect shape”,maybe/because/Iamfemale… 2ndinspection suspension needs replacement maybe/because/myhusband/broughtthecar More

by Anica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder, MarK Robles
Dec 06, 2021 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that we fell short of your expectations. Thank you for bringing it to our attention. We appreciate all customer feedback as it allows us to learn and identify areas of improvement.

November 18, 2021

The service was quick and efficient Everyone I encountered was friendly and knowledgeable. Thank you! More

by karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Nov 19, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, Karen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2021

It was fast and easy to trade my car ina bad purchase a brand new one. More

by NSLUSARC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic DeSanti
Nov 19, 2021 -

Schaumburg Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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