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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

November 18, 2021

Very helpful and polite!! The person helping me made everything very easy and was very informative. Always good service at this location More

by ALYSSAWARD9793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Delaney, Fil Principato, Nic DeSanti, MarK Robles
Report | Print
Nov 19, 2021 -

Schaumburg Kia responded

Thank you, Alyssa, we appreciate your business and our team looks forward to serving you again soon!

November 17, 2021

Nic De Santi, my assigned salesperson, made the purchase process a delight. I am extremely happy with my new vehicle and the service provided by Nic and the Rohrman team. Highly recommend. More

by MAXXSHAWLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Daina Barthel, Todd Pruitt, Al Ducato, Nic DeSanti
Report | Print
Nov 17, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 17, 2021

Good job knew their service business and nice deal with ! On time and clean waiting room and wash room very clean ! More

by MCH1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Alexandria Incandela
Report | Print
Nov 17, 2021 -

Schaumburg Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2021

I’ve had a great experience with the dealership over the years and I keep going back. I love the people and the customer service is excellent. More

by SIMO220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Todd Pruitt, Al Ducato, Nic DeSanti
Report | Print
Nov 17, 2021 -

Schaumburg Kia responded

Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 16, 2021

My sales guy Nic was great. Very pleasant. The rest of My sales guy Nic was great. Very pleasant. The rest of the experience was plodding and reminiscent of a car buying experience in the 1990’s. The More

by DAFREER
Recommend Dealer
No
Employees Worked With
Bill Mitchell, Tiffany Tremmel, Daina Barthel, Anthony Longobardi, Nic DeSanti
Report | Print
Dec 03, 2021 -

Schaumburg Kia responded

Thank you for this feedback. Providing a positive experience is our top priority, Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

November 16, 2021

Always great service and polite! Nice service ride! The only think is that your chairs in the waiting room look dirty. More

by GAILLOSter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Nov 16, 2021 -

Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

November 16, 2021

Great people working the showroom. Everyone’s was very Great people working the showroom. Everyone’s was very helpful. Very friendly and knowledgeable staff. More

by RIVERA_DORIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory, Al Ducato, Bill Brennan
Report | Print
Nov 16, 2021 -

Schaumburg Kia responded

Doris, Thank you so much for choosing Bob Rohrman Schaumburg Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 16, 2021

Very efficient! Fast and easy service. They took my car in a little earlier than my appointment with bo problem. More

by SPINYA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Nov 16, 2021 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that Christian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

November 16, 2021

The serviceman was Issac. He explained everything to me perfectly. From my oilchange to needing my tires aligned More

by SABBI11133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Nov 16, 2021 -

Schaumburg Kia responded

Thank you for the kind words for Issac and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 15, 2021

Customer service was really professional and personable. Thank you for looking out for my car and I. More

by Sebstol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Nov 15, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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