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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

November 15, 2021

So, I don’t know why your oil change and tire rotation is $20 more than Elgin Kia. Then I realized you put a premium Valvoline oil in my car without asking. It cost more than Elgin KIA. Also you all were out More

by jaketschlicht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Castillo #78
Nov 15, 2021 -

Schaumburg Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

November 15, 2021

Christian the service guy was great. Very helpful and knowledgeable. He kept me updated as i waited More

by GRUNDYLAURA779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Bill Brennan
Nov 15, 2021 -

Schaumburg Kia responded

It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

November 15, 2021

Vehicle buying went nice a quick and all my questions were answered easily, pain free transaction More

by LOUCATMEOW13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Aldo Rodriquez
Nov 15, 2021 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2021

The service manager was friendly and knowledgeable, listened to my concerns, and had the car ready to go at the time quoted. More

by CMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Nov 14, 2021 -

Schaumburg Kia responded

Thank you for your very kind review. Isaac and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

November 14, 2021

The experience of purchasing a new car could not have been any better. Steve and the rest of the team at Schaumburg Kia made it very easy for us. More

by jtsevis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Steve Heinze, Anthony Longobardi
Nov 14, 2021 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia! We're pleased that your purcahse experience was a seamless one.

November 14, 2021

MARK IS ABSOLUTELY AWESOME AND I APPRECIATE ALL HIS HELP AND EFFORTS. UNFORTUNATELY WHILE MY CAR WAS GETTING FIXED. SOMETHING WAS BROKEN AND WAS CHARGED AN EXTRA $700 WHICH I THINK WAS RIDICULOUS. HAD NOTH More

by MELINDAORTIZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MarK Robles
Dec 01, 2021 -

Schaumburg Kia responded

Melinda, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 13, 2021

Our salesman Mike Delaney was helpful, and knowledgeable. He answered all our questions and made purchasing the 2022 Kia Forte for my granddaughter a very pleasant experience. More

by YVRGAL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Al Ducato, Michael Delaney
Nov 14, 2021 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. Mike and our team appreciate your business and hope to see you again soon! Congratulations on your new 2022 Kia Forte!

November 13, 2021

Great service. Very informative. Personable. My associate was one of the best I have had in a long time. Keep up the the service, you guys are doing great. More

by PAULINEBAKER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Nov 14, 2021 -

Schaumburg Kia responded

Pauline, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Nov 14, 2021 -

PAULINEBAKER60 responded

I will continue to utilize the service when needed. Thanks.

November 13, 2021

My sales rep Bill B was honest, helpful and very patient in helping me find the right car. I would highly recommend him to any friends or family. More

by SENATOR21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daina Barthel, Matthew Pavone, Anthony Longobardi, Todd Pruitt, Bill Brennan
Nov 14, 2021 -

Schaumburg Kia responded

Thanks for your feedback on your recent visit to Bob Rohrman Schaumburg Kia. I'm glad to hear that Bill and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 13, 2021

Great customer service - Reuben was friendly, professional and helpful. So was the finance manager. Would recommend dealership More

by SILVERPN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Anthony Longobardi, Ruben Dortch
Nov 14, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad Ruben and our team were able to help, and we hope to see you again!

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