Schaumburg Kia

I took my car in for a recall service. They stated that it was going to be checked first and if parts needed to be ordered I would have to come back. Luckily they had the parts in stock and what was suppos it was going to be checked first and if parts needed to be ordered I would have to come back. Luckily they had the parts in stock and what was supposed to be an hour long service was done in 20 minutes. I went to grab something to eat and the service clerk offered me a ride which was nice of him then offered to pick me up when he called to notify me that they were done early. For check out all I did was give 1 signature and I was done. More

Great service! Everyone worked as a team to make sure that we got the car we wanted at the price we wanted. Thanks, Kamarie, Anthony, Norma for the great job on the sales floor, and Christian in service that we got the car we wanted at the price we wanted. Thanks, Kamarie, Anthony, Norma for the great job on the sales floor, and Christian in service who always takes great care of our vehicles! Rickey Perez, your staff is awesome! More

Topnotch!!!! Bobby in service was amazing and was determined to make my car run right. determined to make my car run right. More

Jim Smith is elite. searched extensively for the car I was looking for, found it, and then was immensely helpful in terms of helping me buy the car and make a payment plan. also a lovely person to have sm was looking for, found it, and then was immensely helpful in terms of helping me buy the car and make a payment plan. also a lovely person to have small talk with while waiting for paperwork to be filed. More

Donny my sales person was very nice. But the dealership is very unprofessional.Tried to add $600 dealer addons.I said in writing I didn't want and wouldn't pay for before delivery.The extras I asked for we is very unprofessional.Tried to add $600 dealer addons.I said in writing I didn't want and wouldn't pay for before delivery.The extras I asked for were not listed and itemized on the bill of sale. Also the written warranty for the under coating. Was never presented to me. And the showroom wasn't clean dirt in every corner. Been 3 weeks after delivery. And no calls from dealer to get issues corrected..Maybe the better business will help Dale Zilligen an unsatisfied owner More

Never received call that car was ready, called to see and went to voicemail, texted no response. Picked up and car was blocked, after waiting 5-10 minutes fir someone to help me. went to voicemail, texted no response. Picked up and car was blocked, after waiting 5-10 minutes fir someone to help me. More

They should be nicer, greet the customer when they are waiting, tell the customer sorry for wait, but that someone will be there in a moment, the cashier has to be friendlier. waiting, tell the customer sorry for wait, but that someone will be there in a moment, the cashier has to be friendlier. More

The dealership service department is always friendly and quick. They keep my car running well. quick. They keep my car running well. More

Christian attended me as soon as I entered and did point out the safety issues with vehicle. This shows how much he cares for his customers safety. out the safety issues with vehicle. This shows how much he cares for his customers safety. More