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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

September 11, 2021

Super quick service! Did a tire rotation, oil change, and wash in hour. Really great all around and would come back for sure next time. More

by NROK9406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory
Sep 12, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 09, 2021

You feel welcome when you drive in. Phil did a great job explaining what would be done and how long it would take. Vacuuming and washing the vehicle after service is a nice touch. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil in service department
Sep 09, 2021 -

Schaumburg Kia responded

It's great to hear that Phil was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

September 09, 2021

It is always easy to get an appointment when you want. Service department is always friendly and they do not try to sell you unnecessary services. More

by stevenj133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jose
Sep 09, 2021 -

Schaumburg Kia responded

Steven, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

September 08, 2021

The service was Excellent I was in and out in about an The service was Excellent I was in and out in about an hour. Had an oil change and a program up date. Thank u Fil Principato Bill Myers More

by myebll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pavone
Sep 08, 2021 -

Schaumburg Kia responded

We're glad we could make your visit smooth and seamless! Thank you for trusting the Bob Rohrman Schaumburg Kia team with your maintenance needs - we hope to see you back again next time!

September 08, 2021

Jim was super helpful. After this dealership gave me literally the worst car experience I've ever had with my last car( and I've been in a head on collision hit and run) jim redeemed this dealership. If More

by WALTERSTRODER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Ricky Perez, Tiffany Tremmel, Steve Heinze, James Meiners, Daina Barthel, Mark Croft
Sep 08, 2021 -

Schaumburg Kia responded

Walter, Thank you so much for taking the time to share your feedback with us. Jim and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2021

They were friendly and I was in and out within the time that they had told me truck was clean when I got it back More

by HCIRWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Matthew Pavone
Sep 07, 2021 -

Schaumburg Kia responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

September 07, 2021

I brought my vehicle in for routine maintenance. Having had a long wait in the past, I had hoped an early appointment (8:30am) would be efficient. Unfortunately my appointment lasted 2.5 hours. The staff More

by BBOULAY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark (service)
Sep 08, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we apologize for the longer than expected wait time. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

September 06, 2021

Super helpful and responsive when we needed to quickly replace a tire. Debra and Christian in the Service Dept were amazing to work with!! Made a stressful moment less stressful. More

by LAUREL.ASHBROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra , Christian Medina
Sep 07, 2021 -

Schaumburg Kia responded

Laurel, Thanks for sharing your thoughts about your service experience working with Christian and Debra here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

September 04, 2021

Good people had a great visit would recommend again process took normal lengths of time everything else was about as expected dealership building was about as expected More

by RUNDELLJOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Juliet Kuzma, Tyler Larson
Sep 05, 2021 -

Schaumburg Kia responded

Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Joe, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 03, 2021

My experience from start to finish was very enjoyable! I didn’t feel pushed or rushed. My salesman Aldo was great! I will definitely be recommending people to this dealership. More

by AMYLRODDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriguez , Tiffany Tremmel
Sep 03, 2021 -

Schaumburg Kia responded

Thanks for stopping by to review Bob Rohrman Schaumburg Kia! We're glad to hear that Aldo took care of you and we wish you safe travels!

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