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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

August 24, 2021

Infinitely better than any other dealership we tried. Low pressure and friendly, and good communication when our car pick-up was delayed. Best Kia dealer around. More

by Arran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brennan (sales), Tiffany Tremmel
Aug 24, 2021 -

Schaumburg Kia responded

Thank you so much for choosing Bob Rohrman Schaumburg Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 23, 2021

Attentive service and acknowledged they forgot to wash the car and did it promptly. I did. It even say anything noting how busy they were More

by Peggyhorwatth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pavone, Christian Medina
Aug 24, 2021 -

Schaumburg Kia responded

We are happy to hear that our team addressed your concerns and made sure you left as a happy customer! Thank you for choosing Bob Rohrman Schaumburg Kia and for taking the time to leave us a review. We hope to welcome you back for your future service needs!

August 21, 2021

Mark and fillippo. Brought my new Kia in because it was losing air and found out I had a nail in it. I was upset because I had to leave the car and get it a rental. But they both worked hard and were calmi More

by TAZ_MARIA_1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fillippo, , Matthew Pavone
Aug 23, 2021 -

Schaumburg Kia responded

Thank you for giving Mark and Filippo such a special shoutout! Your support and patience truly mean a lot to us and we are happy to hear we could address your concerns and make sure the right repairs were made. Please feel free to give us a call or stop by if there is anything else we can do for you. Take care! - Bob Rohrman Schaumburg Kia

August 21, 2021

The service department is more interested in serving the customer, making your experience a pleasant one.I would strongly recommend bob rohrman for your next car purchase More

by SARA3676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Mark Anderson, Kamarie Jones, Juliet Kuzma, Matthew Pavone, Christian Medina
Aug 23, 2021 -

Schaumburg Kia responded

Your recommendation means a lot to us, Sara! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. We wish you safe travels until we see you next!

August 19, 2021

Mark Robles greeted me as soon as I entered the service area. The work was clearly explained. Waiting room was reasonably comfortable. Bill was explained. More

by PJONES5758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Aug 19, 2021 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2021

Service was exceptional. All work that was required was explained to me so I felt comfortable going ahead with the repairs. Jose contacted my extended warranty company and it covered a majority of the work More

by MWOJCIK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 19, 2021 -

Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

August 19, 2021

Very pleasant to work with! We were treated great while being there for a long time to purchase the vehicle. Thank you Ben & James for all your help! More

by CHERYLGARETTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, sales person, Tiffany Tremmel, James Meiners
Aug 19, 2021 -

Schaumburg Kia responded

Thank you for your kind review, Cheryl. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

August 19, 2021

Promising. They stuck to the schedule and kept me updated throughout the entire day. Also, they let me do a quick test drive with little hassle. More

by DANIEL.DP.PARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Aug 19, 2021 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

August 19, 2021

Christian was very helpful and had great customer service. As long as I remain in Illinois I will be bringing my car back here for oil changes etc….. More

by REGINACOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Aug 19, 2021 -

Schaumburg Kia responded

Thank you for the kind words for Christian and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 19, 2021

Staff was helpful and explained process well. I was able to book an appointment minutes before arriving due to other Kia dealer cancelling my appointment. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 20, 2021 -

Schaumburg Kia responded

It is great to hear that the Bob Rohrman Schaumburg Kia team was able to accommodate your needs and get you back on the road in no time. Thank you for your support and we wish you many safe and happy miles, Juan!

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