Schaumburg Kia

Unreliable and extremely unprofessional. You could expect a "Auto Dealership" will care the details about what your car should be base on the owner manual. a "Auto Dealership" will care the details about what your car should be base on the owner manual. More

The people at this dealership are friendly. Dealer work is extremely expensive but that is the case at any dealership. Their customer service is of high quality. is extremely expensive but that is the case at any dealership. Their customer service is of high quality. More

Good service, explained the work to be done. Friendly, listened to problem with car. Preformed all service that was required. Did not try to sell additional services not needed. listened to problem with car. Preformed all service that was required. Did not try to sell additional services not needed. More

The service was great. Mr. Jones and I were able to make a great deal on the car that I wanted and he was very polite a great deal on the car that I wanted and he was very polite More

I waited for about 3 hours for them to tell me that they couldn’t do anything. I also had to return that same day because my check engine light started blinking. And had to leave my car there over night, fa couldn’t do anything. I also had to return that same day because my check engine light started blinking. And had to leave my car there over night, fast forward to the next day I called to hear the status of my car no one answers the phone. and when I finally got ahold of someone I was put on hold for over 30 minutes and was disconnected after that I kept calling for hours with no luck, this was the the most unprofessional dealership I have ever experienced and I will recommend that people should find another dealership. More

The way my daughter was dealt with was unacceptable and I can’t believe it would have been the same were it me. Making her feel responsible for the amount of time it took them to take wheel locks off is ridi can’t believe it would have been the same were it me. Making her feel responsible for the amount of time it took them to take wheel locks off is ridiculous and egregious More

Everyone was very welcoming and Michael Mallory really went above and beyond to get me what I wanted and needed. Very happy I came back after stopping by one day. went above and beyond to get me what I wanted and needed. Very happy I came back after stopping by one day. More

Service was good, but not as good as previous visit. Work was done on time and good quality. Wait time was not too long too Work was done on time and good quality. Wait time was not too long too More

EXCELLENT SALES AND SERVICE, VERY FRIENDLY, HAPPY GROUP, LOVE MY NEW TELLURIDE, WILL RECOMMEND THE DEALERSHIP AND JIM SMITH, GETTING LOTS OF INTEREST ON MY NEW CAR LOVE MY NEW TELLURIDE, WILL RECOMMEND THE DEALERSHIP AND JIM SMITH, GETTING LOTS OF INTEREST ON MY NEW CAR More

Have a hard time getting anyone to answer the service department phone. Brought my vehicle in to repair air bag was told it was the battery which was replaced air bag light is still on and can’t get thro department phone. Brought my vehicle in to repair air bag was told it was the battery which was replaced air bag light is still on and can’t get through to service department to make another appointment to get it fixed. More