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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

August 16, 2021

It was my best experience with a dealer. Thanks Jose from the service team for your perfect attention and support, and thanks to the tech team that supported my car. More

by ALPPAIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from Service team. The best!!
Aug 16, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words for Jose and our service team, and for taking the time to leave us this wonderful feedback!

August 14, 2021

Very nice workers! They work very hard and try to get you out as soon as possible! They care about their costumers. I will be back. More

by paigealcorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Croft
Aug 16, 2021 -

Schaumburg Kia responded

Paige - we're so glad our customer commitment was clear during your recent visit! Thank you for trusting Bob Rohrman Schaumburg Kia with your business - we hope to see you again next time!

August 13, 2021

They worked very well with me..place was clean .everyone was friendly..an was not a long wait....i enjoyed my experience at that store....salesman was very friendly an worked great.... More

by TRACIEBARBALCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Ricky Perez, Mark Anderson
Aug 13, 2021 -

Schaumburg Kia responded

Thank you, Tracie, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 13, 2021

My new car 2022 KIA SPORTAGE LX is in good condition. A little bit confusing about the contract & warranty. I cannot understand clearly but overall service is good More

by WOLYN71801
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco
Aug 13, 2021 -

Schaumburg Kia responded

Congratulations on your new 2022 Kia Sportage LX! Thank you for your business and this review. We will be sure to share your comments with our team. Please reach out to us at your convenience, and we will explain your contract and warranty.

August 13, 2021

Second car purchased from this dealer. Fast process completing the sale and yes this sounds weird but my salesman was honest and upfront with the finance rate and delivery. He walked me through all of More

by MASON2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chyma was my salesman , Mark Anderson
Aug 13, 2021 -

Schaumburg Kia responded

We are delighted to have you as a returning customer! It is terrific to hear that our team made your recent purchase so positive and successful. Thank you from all of us at Bob Rohrman Schaumburg Kia and safe travels in your new car!

August 12, 2021

Bill was very helpful in finding my new vehicle, he was through with going over all of the details and options. Everyone that I encountered was pleasant. More

by BETTSD333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Brennan
Aug 12, 2021 -

Schaumburg Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless and efficient purchase experience working with Bill. Drive safely in your new vehicle, and we hope to see you back at Bob Rohrman Schaumburg Kia!

August 12, 2021

Low key approach that I liked, got me n and out quickly and the car is great! Also, price was in line with expectations, was a good experience. More

by JOHNMCC30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Aug 12, 2021 -

Schaumburg Kia responded

John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2021

They offered excellent customer service and completed the work in a timely manner. They picked up my car and delivered it back the same day. Thank you! More

by kjerichbrunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repair shop
Aug 13, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 11, 2021

Service ok this time. Didn't have to wait for my car for more than 2 hrs but when I wanted shuttle from home to the service I was told that the driver is on his way but came after an hour. So I almost waite More

by zzuzzu18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Aug 12, 2021 -

Schaumburg Kia responded

Our goal is to make sure everyone who walks through the door leaves happy. We apologize for the long wait for the Shuttle driver. Thank you again for choosing Bob Rohrman Schaumburg Kia!

August 10, 2021

Good people to deal with for the most part just wanted to charge me 150 dollars for just looking at my car even though they were already fixing a Kia recall. The car is only 6 years old and at that moment ki More

by MKRASOWSKI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Aug 27, 2021 -

Schaumburg Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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