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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

July 06, 2021

Everyone seemed knowledgeable and Isaac explained services thoroughly. I wish communication was better and they texted or called with an update instead of me calling. More

by MONITC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac, Jose
Jul 06, 2021 -

Schaumburg Kia responded

We appreciate your business and our team looks forward to serving you again soon!

July 06, 2021

This dealership was very professional and treated my wife and I very well. It was very easy to do business with them. They never pressured us to buy additional items. I highly recommend Bob Rohrman Schaum More

by rfortel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory
Jul 06, 2021 -

Schaumburg Kia responded

Thank you for your business and this review. We're happy to hear Michael, Tiffany and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 06, 2021

If I could give you a zero I would. Your liars and treat customers like crap!!!. Called about a car on the web page Dana called me back and said vehicle was there. She called me back and said YES vehicle is More

by Luckoftheirish61
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Heinze
Jul 23, 2021 -

Schaumburg Kia responded

Management will be in touch to discuss things further. We're sorry to hear of your negative experience.

July 05, 2021

I liked my Saleperson Aldo, he was great and helped me, he was friendly tried his best to give me what I needed, he stayed late for me as I chose to make decisions More

by TAZ_MARIA_1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo
Jul 05, 2021 -

Schaumburg Kia responded

Thank you for your very kind review, Maria. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

July 05, 2021

Great experience at Bob Rohrman, Aldo Rodriguez was a fantastic sales associate. Definitely a return customer! Aldo worked within my budget constraints and was extremely helpful More

by MELISSA1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriguez, Tiffany Tremmel
Jul 05, 2021 -

Schaumburg Kia responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia! We look forward to sharing your compliments with Aldo and the team. We appreciate your business and hope to see you again!

July 05, 2021

Jose in service handled my appointment was helpful and kind More

by Jujubee1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose , Christian Medina
Jul 05, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 05, 2021

Good customer service. Sales and finance staff were really good. More

by Stroke78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Dortch
Jul 06, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 05, 2021

Get home and realize that my passenger mirror was cracked didn't see that also inside my car on the driver side panel on it's gone I didn't pay attention to that but overall my experience with the dealer was More

by LOLAWRIGHT19766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Tiffany Tremmel
Jul 06, 2021 -

Schaumburg Kia responded

Thank you for taking the time to submit a review, Lola. We are so glad we could assist you with your purchase. We truly appreciate your business. We regret to hear, however, that your passenger mirror is cracked. If you would like to further discuss your concerns, feel free to contact us at your convenience.

July 05, 2021

Your people were very professional and nice, especially our salesman! More

by MORRISL1377
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel
Jul 06, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jul 06, 2021 -

MORRISL1377 responded

Sorry we could not remember our salesman’s name, but he was very good! We are very happy with the car, hope to enjoy for a long time👍🏻

July 05, 2021

Aldo and finance were so easy to talk to and had my best interest in mind. More

by SUBATUBA1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriguez , Tiffany Tremmel
Jul 06, 2021 -

Schaumburg Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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