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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

July 01, 2021

Great communication got the job done quickly, something I’ll be impossible they worked out a great deal, everybody’s very nice great model will recommend it More

by DESIMONE1664
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Daina Barthel, Juliet Kuzma, Matthew Pavone, Christian Medina, Mark Croft, Tyler Larson, Chris Evans
Jul 02, 2021 -

Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 01, 2021

Horrible is a compliment . The finance lady was rude and Horrible is a compliment . The finance lady was rude and acted as she was was being troubled to do a job. Added fees to try to make $.. we asked que More

by Bdugz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marina(finance)
Jul 18, 2021 -

Schaumburg Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2021

Your team did a great job identifying the problem and then fixing it quickly. Also the service technician that did the ride along for me to replicate the problem was very professional. More

by John@parkreation.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Fil Principato A+, Tech Derrick Bumanlag A+
Jun 30, 2021 -

Schaumburg Kia responded

We are so happy we could help, John! Thank you for trusting Bob Rohrman Schaumburg Kia with your business and your vehicle. We hope to welcome you back for your future services!

June 30, 2021

very helpful sales team no pressure to upsell all very timely with paperwork More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Steve Heinze
Jul 01, 2021 -

Schaumburg Kia responded

Kevin - we appreciate the positive feedback and five stars! Thank you for being a valued Bob Rohrman Schaumburg Kia customer - we hope to see you back again soon!

June 29, 2021

Christian was terrific!! He was straight up about what was needed and how long it would take . I was very pleased with the entire experience. More

by RICKGRUBBS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 29, 2021 -

Schaumburg Kia responded

Thank you so much, Rick, for your review! We are so glad that Christian had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

June 29, 2021

The whole staff was fast, friendly and helpful. They made the car buying process easy and painless. All three workers were friendly and knowledgeable. Would go to again More

by tfox1105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Michael Mallory
Jun 29, 2021 -

Schaumburg Kia responded

Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 28, 2021

Convenient, friendly, willing to accommodate, communicates clearly, diagnoses problems well. More

by KJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Fil Principato: Cordial, polite; extremely satisified with communication and service.service..
Jun 28, 2021 -

Schaumburg Kia responded

Your review fills us with pride! We are delighted the team could deliver an accommodating and informative service visit. Thank you for choosing Bob Rohrman Schaumburg Kia, we hope to see you next time!

June 28, 2021

good service and personalized attention and guaranteed satisfaction, giving good treatment and cordially. very friendly and helpful More

by bambino77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riqui
Jun 28, 2021 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2021

Best experience ever purchasing a vehicle. Our salesman Jim Smith was outstanding. We will definitely recommend this dealership to friends and family. More

by Satisfied consumer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Mark Anderson
Jun 29, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words for Jim and our team, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle!

Jun 29, 2021 -

Schaumburg Kia responded

Thank you for the wonderful review! We're so glad to hear that Jim was such an asset throughout the buying experience, and we appreciate you trusting the Bob Rohrman Schaumburg Kia team with your business. Safe travels in your new ride and come back soon!

June 28, 2021

I love coming to Schaumburg Kia, I am treated so well here. I was immediately greeted by Jose and told how long my service would take and where I could wait while it was being worked on. More

by Norsta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE
Jun 29, 2021 -

Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

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