Schaumburg Kia

Greeted with friendly staff, took car in hours earlier than scheduled service time but was taken in without any issues. Car was serviced at a very reasonable rate. than scheduled service time but was taken in without any issues. Car was serviced at a very reasonable rate. More

Jim Smith was a pleasure to work with- he was very responsive and continued to update me on the status of our car delivery. responsive and continued to update me on the status of our car delivery. More

It is pleasant. Service was good. People were attentive. The facility itself could have been a bit nicer. Furniture and other areas are falling apart. Service was good. People were attentive. The facility itself could have been a bit nicer. Furniture and other areas are falling apart. More

My appointment was long. My sales person did not go over my cars features with me it was a very fast interaction. I felt like I was just another sale not a customer. I love t My sales person did not go over my cars features with me it was a very fast interaction. I felt like I was just another sale not a customer. I love the car and appreciate them being able to do the trade but I would not go back. I wouldn’t even get my oil changed More

I am overall more impressed with the professionalism of the Service Department personnel than the front office sales admin & finance personnel. I paid in full via cashiers check for this vehicle 4/30/19 & the Service Department personnel than the front office sales admin & finance personnel. I paid in full via cashiers check for this vehicle 4/30/19 & the Finance guy (forget his name) was rude & short. More

Bill Brennan, was awesome great communication on how the car worked, the car looked great when I picked it up. Glad I have it now thank you bill. car worked, the car looked great when I picked it up. Glad I have it now thank you bill. More

Isaac was tremendous, very helpful. Of course under any circumstance wish it didn’t take as long Of course under any circumstance wish it didn’t take as long More

Really attentive and always had my best interest in mind. Had some difficulty with the original car order, they were quick to find a solution that made my life so much easier. Timely, kind and available - Had some difficulty with the original car order, they were quick to find a solution that made my life so much easier. Timely, kind and available - highly recommend!! More

It was what I expected except for my interactions with the finance department, they were too pushy on their add ons. the finance department, they were too pushy on their add ons. More

I received a great service. Phill was very helpful and listened to my complaints and did his best to resolve the issue Phill was very helpful and listened to my complaints and did his best to resolve the issue More