Schaumburg Kia

Great service advisor. All work explained and finished in reasonable time. Clean waiting room. Washed car and vacuum. Appreciate the shuttle service. All work explained and finished in reasonable time. Clean waiting room. Washed car and vacuum. Appreciate the shuttle service. More

Mark, our service attendant was top notch! Helped us pick the best deal for our vehicle, made us laugh and made sure we had someone drop us off to get a bite to eat while our car was getting w Helped us pick the best deal for our vehicle, made us laugh and made sure we had someone drop us off to get a bite to eat while our car was getting work done. Such a nice guy I’m sure he would have bought us lunch if he would have joined us. More

They were great! i loved how they communicated and they checked up on my warranty i loved how they communicated and they checked up on my warranty More

Customer service was very helpful, they knew exactly what I was looking for and made sure I left out of the dealership happy with my purchase. I was looking for and made sure I left out of the dealership happy with my purchase. More

Was not able to purchase the car at the price listed. The price did not reflect $1845 dealer ons including Lojack and xzilon protection. I did not want these but was forced to buy them anyway. This was n The price did not reflect $1845 dealer ons including Lojack and xzilon protection. I did not want these but was forced to buy them anyway. This was not ethical and I’m not sure if it was legal. They did credit the cost of LoJack but not xzilon. More

Both service managers were very kind, organized, and professional. Other staff also kind and attentive. Service completed ahead of time. professional. Other staff also kind and attentive. Service completed ahead of time. More

Worst dealership ever. At first, they were nice about decreasing the prices. My dealer accidentally ordered a FWD when we asked for an AWD when they are totally different! At first, they were nice about decreasing the prices. My dealer accidentally ordered a FWD when we asked for an AWD when they are totally different! No window sticker was given to us. We had a deal with a premium price of 3000 (we asked for lower premium) from 5000 but the dealer added coating and lojack to make up the prices to 5000 dollar premium. It should be clearly stated to us that the coating and lojack are part of the premium. More

Horrible place to do business with. They mislead you, don't follow up, don't call back, etc. The GSM said they'd make it right with the used car I bought but that was far from the tru They mislead you, don't follow up, don't call back, etc. The GSM said they'd make it right with the used car I bought but that was far from the truth. They quoted me $2500 to fix the AC that wasn't working... but would do it for $1700. I did the repair myself for $560 and 3 hours if my time with OEM parts. They really should have goodwilled this instead of treating a customer like crap. I will spread the word that they are shady and untruthful. Wish there was zero stars option. More

Very friendly ,helpful and easy to make purchase . No pushy sellers to make you uncomfortable . No pushy sellers to make you uncomfortable . More

Isaac made sure I had a good experience. He even had my car washed. The wait area was clean and spacious. He even had my car washed. The wait area was clean and spacious. More