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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

May 16, 2022

The costumer service was exceptional. Christian Medina really went above and beyond to make sure we were taken care of. The service was fast and efficient. More

by almedina52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
May 16, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Christian and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

May 16, 2022

It was a smooth process from start to finish. I was there on a busy Saturday and was greeted promptly. Christian was my Service Advisor and broke down what maintenance was needed for my car at th More

by Time2reorder.nor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
May 16, 2022 -

Schaumburg Kia responded

Christian is great! We are delighted to see that your service experience was timely and accurate. Thanks for supporting Bob Rohrman Schaumburg Kia and we'll see you next time!

May 16, 2022

Service was done in a timely matter, and very polite. I definitely will return for future service appointments More

by STEFSUCHEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
May 17, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

May 15, 2022

Our salesman Michael was nice, process over all quick. But, very expensive deal. We needed a bigger car so not much choice at the time. Low ball offer for trade. More

by MEGLESNIEW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory, Anthony Longobardi, Todd Pruitt
May 16, 2022 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

May 15, 2022

It had the car and color I wanted, other dealerships tell you they do, but it's just a lure to get to their place and try to sell you something you don't want. It was so simple at Bob Rohrman Schaumburg Kia. More

by RICK5OF7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson, don't know her last name, but she's the one I first talked to on the phone, she was Very Helpful, she was instrumental in coming to Schaumburg to get the car I wanted and the color. I give her five stars?????, Mark Anderson, Kamarie Jones, Nic DeSanti
May 16, 2022 -

Schaumburg Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Kia!

May 16, 2022 -

Schaumburg Kia responded

Rick, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

May 15, 2022

They’re not the type of people who just want you to buy a car they wanna help you get the car you want More

by Xavier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aranda
May 16, 2022 -

Schaumburg Kia responded

Xavier, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely in your new vehicle, and we hope to see you back!

May 13, 2022

This is the only dealership in the Chicago metro area I trust. They are spot on with car assessment, professional and respect your time. My advisor, Mark Robles, is THE BEST. More

by LYNNE0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
May 13, 2022 -

Schaumburg Kia responded

Thank you for this review! We are glad that the Bob Rohrman Schaumburg Kia team was professional and wonderful to work with. See you again next time!

May 13, 2022

Best place to buy a new or used car in Chicago! Great prices, great selection, and awesome customer service. I love my new Kia!! More

by KAROLINA4894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Todd Pruitt, Aldo Rodriquez
May 16, 2022 -

Schaumburg Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2022

From the beginning there were flags. They told me they put LoJack on but not they charged 500 for it and hid that surprise in fee section which it is not . The finance guy figured sales More

by ANIM0219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Anthony Longobardi, Juan Aranda
May 15, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 12, 2022

I have a wonderful experience since the first day I purchased my car. Mark does a wonderful job on my quarterly maintenance. I would definitely recommend Bob Rohrman for car purchase More

by YCALYEN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
May 12, 2022 -

Schaumburg Kia responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with Mark and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

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