
Schaumburg Kia
Schaumburg, IL
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2,739 Reviews of Schaumburg Kia
Overall the experience of purchasing a car was good however had bad experience with the finance manager. Manager had an issue at home and they were rude because of that during the financing procedure. however had bad experience with the finance manager. Manager had an issue at home and they were rude because of that during the financing procedure. They did accept that and apologized but it was not fair in bringing personal life in professional life. More
They were friendly, I was able to get an appointment within three days of calling They said it would be about an hour and a half to fix the recalls and an oil change and they were right on time Cristi within three days of calling They said it would be about an hour and a half to fix the recalls and an oil change and they were right on time Cristian was very nice and kept me informed with text messages More
This dealership is usually insistent regarding having certain maintenance performed on the vehicle. From what I gather some of this is unnecessary. The work they do is excellent , I don’t recall having a certain maintenance performed on the vehicle. From what I gather some of this is unnecessary. The work they do is excellent , I don’t recall having a issue with any of their work. More
Great employees. Since I bought out of state they went the extra mile to get me paperwork so we could get my deal done quicker. So I could pick up my new car as soon Since I bought out of state they went the extra mile to get me paperwork so we could get my deal done quicker. So I could pick up my new car as soon as it came in. More
The personal was friendly and knowledgeable. They treated me well and with respect. They were able to answer all my questions and made sure of every detail of my buying experience was excellent. They treated me well and with respect. They were able to answer all my questions and made sure of every detail of my buying experience was excellent. More
I went in they were nice at first and then not even 24 hours later my transmission started to give me problems kept calling the dealership to be transferred all over just to be told the car I bought 24 ho hours later my transmission started to give me problems kept calling the dealership to be transferred all over just to be told the car I bought 24 hours ago if taken to service I would have to pay out of pocket. I was then told they would call me the next morning and never got a phone call. So rude and unprofessional More