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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

April 14, 2022

Needs better sales members and alot better communication between buyer and sales, the people are quick to sell you a car but dont! More

by BWARD23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Michael Mallory, Ryan Augustine
Report | Print
Apr 29, 2022 -

Schaumburg Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 14, 2022

Very nice people to work with. They listened to what I felt was wrong with the van. More

by Kyle Bashia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Apr 14, 2022 -

Schaumburg Kia responded

Thanks for the review and kind words, Kyle! We appreciate your confidence in our team here at Bob Rohrman Schaumburg Kia.

April 14, 2022

Had a great service appointment. Was there for an oil change, in and out. Great service personnel, nice friendly and knowledgeable! Very clean! More

by THOMASHEINZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, Fil Principato, Isaac Hidder, MarK Robles
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Apr 14, 2022 -

Schaumburg Kia responded

The Bob Rohrman Schaumburg Kia team is glad we met our five-star standards, and your services were completed on time. Thanks for the five stars!

April 13, 2022

Classy dealership. Awesome sales people. Will definitely keep coming back. Always willing to help you out anytime More

by RHMH3638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Apr 13, 2022 -

Schaumburg Kia responded

We are proud to have earned your continued business! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your great review. We look forward to your next visit!

April 12, 2022

Anthony the service advisor was very helpful and got me in and out in a timely fashion. More

by JONATHANLAPORTA780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Fil Principato, MarK Robles
Report | Print
Apr 12, 2022 -

Schaumburg Kia responded

Thank you, Jonathan. We appreciate your business and our team looks forward to serving you again soon!

April 12, 2022

They are very nice and professional staff. They took their time with us and helped us find what we were looking for. More

by JSARENY75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, James Meiners, Todd Pruitt, Ethan Figueroa
Report | Print
Apr 12, 2022 -

Schaumburg Kia responded

Reviews like this one make our day! Thanks from the Bob Rohrman Schaumburg Kia team!

April 12, 2022

I would like to say that we received some great customer service at this location all the time thank you guys keep up the good work More

by ATISHALUKE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Apr 13, 2022 -

Schaumburg Kia responded

It's great to have you as a customer here at Bob Rohrman Schaumburg Kia! We are so glad that you receive the five-star service we work hard to provide our customers. Have a good day!

April 12, 2022

Constant communication …quick service service advisor kept my up to date on progress quick service on vehicle More

by MARLAQ955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Apr 13, 2022 -

Schaumburg Kia responded

We are thrilled that our team kept you well-informed throughout your service! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your support on our page. Drive safely until we see you again!

April 11, 2022

My car was ready when they said. Service writer was very helpful and courtesy and professional More

by Coffee8142
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Apr 11, 2022 -

Schaumburg Kia responded

We're glad you received the timely and professional service we pride ourselves on! From everyone here at Bob Rohrman Schaumburg Kia, thank you for your business and outstanding review!

April 11, 2022

Everyone I dealt with was helpful, but something wasn’t done correctly with my fuel system cleaning, and I ended up having to drive back out (an hour drive) with my engine light on. Bobby took good care of More

by jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Christian Medina
Report | Print
Apr 12, 2022 -

Schaumburg Kia responded

Jennifer, thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. While we're disappointed to hear that you you didn't have the 5-star experience we strive for, we're glad that our team was able to resolve the issue. We appreciate your business and hope to see you again!

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