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Schaumburg Toyota

Schaumburg, IL

4.7
970 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 970 reviews

December 28, 2020

Cameron was fantastic to deal with and very informative. The entire buying procedure at Schaumburg Toyota was extremely smooth and quick and was the best car buying experience I have ever had! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Cameron Ungaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

December 24, 2020

Schaumburg Toyota is a reliable dealership with an excellent service department. I have been very satisfied with both of my Toyota Camry purchases there. All of the sales and service dept. staff have More

by Nickname-Hedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick in the Service Dept. - Check-in
Dec 29, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer! Thank you for the 5 star, wonderful review. We really appreciate your support!

December 19, 2020

I had the pleasure of working with Ben. He was beyond helpful. He helped with any questions I had and was even kinda enough to walk through a vehicle comparison with me. He was very polite as well. I wou More

by Lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Dec 21, 2020 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles. Happy Holidays from Schaumburg Toyota!

December 18, 2020

Had an amazing experience with Jerry and Ben! Saved me tons of money and got me the best deal possible. Beautiful car for a beautiful price. More

by mahoneyetc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Staar
Dec 18, 2020 -

Schaumburg Toyota responded

Glad we could help with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles! Happy Holidays from Schaumburg Toyota!

December 14, 2020

I'm not sure if these reviews are talking about the same person. Not only was Ben Starr impatient, he insulted my intelligence with flat out lies and deceptive tactics. I think people forget you can Google More

by BabyToyoda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Staar
Dec 14, 2020 -

Schaumburg Toyota responded

We apologize if your visit with us did not meet your expectations. Our sales department along with the managers do their best to accommodate the customers requests at the best possible pricing. Unfortunately, they do not always agree.

Dec 14, 2020 -

BabyToyoda responded

The matter at hand was the disrespect. Disagreement in bargaining or pricing is expected, rudeness is not. I did not walk in as your stereotypical rude/demanding customer, quite the opposite. On the contrary, the aforementioned individual needs to practice some mindfulness. Nice evasive apology, though. Low-key putting the blame on the customer.

December 11, 2020

We've always had great service with everyone we have worked with at Schaumburg Toyota. Wouldn't go anyplace else. Just had service with the Blue team and they were excellent. Always explain everything More

by ruth.tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for the wonderful 5 star review. Your support is appreciated!

December 10, 2020

I like Toyota delegar and I appreciate I feel so happy I got on my new car and sales professional is wary good I appreciate More

by Ketankumar patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sayasane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Houston
Dec 14, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

Dec 14, 2020 -

Ketankumar patel responded

Great I am so happy

December 08, 2020

It seemed like half the employees did not care at all about wearing masks. They were off of people's faces across the entire store. It was unnerving. The way that the dealership drew up the financials wa More

by maxboton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janeta
Dec 08, 2020 -

Schaumburg Toyota responded

We apologize for your dissatisfaction of your experience in purchasing a vehicle. Thank you for your feedback on the masks. We will be addressing this with our sales team. In regards to your finance questions, please contact Max at 847 882-1800 and he can go over your contract. We are here to answer all of your questions! Thanks again and we hope you are enjoying your new car and wish you many happy miles. Happy Holidays!!!

December 08, 2020

Ben was professional and he was able to answer all the questions. Aside from that showroom has good atmosphere and all other staffs were friendly. I strongly recommend this showroom in Schaumburg. More

by cbimali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Dec 08, 2020 -

Schaumburg Toyota responded

Glad we were able to assist you in your vehicle search! Thanks for sharing. We appreciate your support!

December 08, 2020

Ben is a calm and very knowledgeable salesman, we did not feel pressured during our shopping. He made us feel comfortable from beginning to end. We would definitely shop with him again ! More

by Mike&Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Dec 10, 2020 -

Schaumburg Toyota responded

Welcome to the Schaumburg Toyota family, Mike and Mel! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!

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