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Schaumburg Toyota

Schaumburg, IL

4.8
1,025 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,025 reviews

August 14, 2020

It’s a great dealership. The staff are all knowledgeable, courteous and friendly. They go out of their way to be sure you are satisfied. I’m elderly and often need help understanding the technology. They are More

by Nancy.straube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Schaumburg Toyota responded

Glad we can help, Nancy! Thanks for sharing your thoughts. We appreciate your support!

August 13, 2020

Randy L took care of me for my service visit and did a great job. Highly recommend Schaumburg Toyota! Always ask for Randy if you want to have an A+ experience. More

by Anthony C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Schaumburg Toyota responded

We are thrilled to hear Randy took such good care of your auto needs. Thanks for being our customer and for the 5 star review. We really appreciate your support!

August 11, 2020

Ben & the fiance gentleman implemented excellent services.Provided detail information regarding vehicle as well as paperwk.thanks Ben u will get a referral from me. More

by ms_blue2020
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Aug 13, 2020 -

Schaumburg Toyota responded

We are happy to have you as our customer and appreciate Ben taking such good care of you. Thanks again for your purchase and for the 5 star review. Hope you are enjoying your new car and wish you many happy miles!

August 11, 2020

Ben was amazing! He was extremely knowledgeable and helpful with the car that I absolutely love! He answered all my questions and most important I didn’t feel rushed. Ben went above and beyond to mak More

by Stef Grady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Aug 13, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer and appreciate Ben taking such good care of you. Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

August 07, 2020

Professional, personable and reliable. I've purchased several Toyotas since the 1980s. I rely on this Toyota establishment to maintain my auto so that I feel safe and comfortable. All of More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer and will continue to do our best in assisting you with your auto needs. Thanks for the wonderful review. . We really appreciate your support!

August 07, 2020

Awesome Schaumburg Toyota was able to get me the vehicle that I was looking for and Kurt was great to deal with. There was a minor problem with sending my pa More

by Tonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Hermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Schaumburg Toyota responded

Thanks again for your purchase and for the 5 star review, Tonathan! We are excited to have you as our customer and hope you are enjoying your new car and wish you many miles of smiles!

August 07, 2020

Horrible customer service. The Finance Manager and Director were extremely rude to me and disrespectful. Both represent lack of customer service skills, people skills, diplomacy More

by anya
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2020 -

Schaumburg Toyota responded

We apologize that your experience did not meet your expectations. Unfortunately, we disagree on the chain of events. We do hope you are enjoying your new car and wish you many happy miles!

August 04, 2020

Excellent salesman, He went beyond my expectations, very professional and the whole process was pleasant and fast, I would definitely recommend Ben and Toyota Schaumburg. More

by Fram Sanchez
Recommend Dealer
Yes
Employees Worked With
Emmanuel Dionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Staar
Aug 07, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer and appreciate Ben for taking such good care of you. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

August 03, 2020

Nice waiting room. Service was fone quickly with no appointment. Car was washed. I bouhjt the csr here and will continue to have it serviced here. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer, Phil! Thanks for the 5 stars, we appreciate your support!

July 27, 2020

Schaumburg Toyota made my car buying experience a enjoyable one from the minute I walked in to the minute I drove my new car off it’s lot thanks to Ben and Max. I was allowed to look the vehicle ove More

by Marjohgolden
Recommend Dealer
Yes
Employees Worked With
Max Giyas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Staar
Jul 28, 2020 -

Schaumburg Toyota responded

We are pleased to have you as our customer! Thanks again and hope you are enjoying your new car and we wish you many happy miles!

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