Schaumburg Toyota

Complete disaster Pulled in on time for my 615 appointment Randy who was rude and could not be bothered to answer and additional questions checked me in ( he actually Pulled in on time for my 615 appointment Randy who was rude and could not be bothered to answer and additional questions checked me in ( he actually was quite rude and told me to ask a sales rep for help because he had no clue) then I’m waiting for my car and I see what appears to be my finished vehicle and finally ask is my car finished well Randy put the wrong vin so they were calling the wrong person They even inputted all his info so had I said nothing he would have a service record then they tear off half my front plate and legit we’re not going to fix it Super annoyed that I spent 50 extra minutes here because randy did s terrible job More

Was given an fair estmate and explanation of the servicing I was given a detailed `explanation of the inspection and the cost to service the brakes . The work was done efficiently and the waiting area is comfo I was given a detailed `explanation of the inspection and the cost to service the brakes . The work was done efficiently and the waiting area is comfortable. More

NEW RAV4 Jerry, is the best Sales person you have all the ladies love him. When your new car is ready for pickup he takes care of everything, right down to th Jerry, is the best Sales person you have all the ladies love him. When your new car is ready for pickup he takes care of everything, right down to the insurance company, so when you are you drive out with your new car your are covered. What ever you want or need he is there to please. Great personality, honest and most of all funny. My family will not deal with anyone else, but McD. More

Great service! Ben, our sales guy & Jonathan the manager were great. They worked with us & made it happen! Ben took the time and wwas thorough in explaining the opti Ben, our sales guy & Jonathan the manager were great. They worked with us & made it happen! Ben took the time and wwas thorough in explaining the options on the car & reiterated to contact him with any questions. More

Bart was great! Bart was great explaining everything to me. Smiling all the time. Very nice waiting room. Like the fact they took me right away when pulling in no ap Bart was great explaining everything to me. Smiling all the time. Very nice waiting room. Like the fact they took me right away when pulling in no appointment needed. More

Oil change and tire rotation Good service writer and duration time of service. I took advantage of Schsumburg Toyota sales offering. I always read the offerings begore I bring Good service writer and duration time of service. I took advantage of Schsumburg Toyota sales offering. I always read the offerings begore I bring my car in. Keep up the mail announcements More

I wouldn't go anywhere else! There was a "recall" on my Corolla and I lost the back cover of my side view mirror. I ordered the part for my mirror 3 days before my appointment fo There was a "recall" on my Corolla and I lost the back cover of my side view mirror. I ordered the part for my mirror 3 days before my appointment for the "recall" and it was there when I arrived for the appointment. Everything went smoothly and quickly as usual. All the employees have excellent customer service skills! I appreciate this, as it makes for a positive experience. More

Great Service Great service provided by Craig and the Toyota team. The team provides excellent work. They make recommendations for future repairs to keep my car sa Great service provided by Craig and the Toyota team. The team provides excellent work. They make recommendations for future repairs to keep my car safe. More

Great service as always Bart Szuba is always great, I used another dealers coupon, service was exactly what I asked for, will continue coming here. I wish I could bring my w Bart Szuba is always great, I used another dealers coupon, service was exactly what I asked for, will continue coming here. I wish I could bring my wife's Accord to you guys, . The only thing I might add is that Elgin Toyota is beating you on service price coupons. More

Great Customer Service The Bart handled my new car service and was fantastic. Very polite, professional and knowledgeable. My truck was serviced as he promised and completed The Bart handled my new car service and was fantastic. Very polite, professional and knowledgeable. My truck was serviced as he promised and completed early. More