Schaumburg Toyota

I wouldn't go anywhere else! There was a "recall" on my Corolla and I lost the back cover of my side view mirror. I ordered the part for my mirror 3 days before my appointment fo There was a "recall" on my Corolla and I lost the back cover of my side view mirror. I ordered the part for my mirror 3 days before my appointment for the "recall" and it was there when I arrived for the appointment. Everything went smoothly and quickly as usual. All the employees have excellent customer service skills! I appreciate this, as it makes for a positive experience. More

Great Service Great service provided by Craig and the Toyota team. The team provides excellent work. They make recommendations for future repairs to keep my car sa Great service provided by Craig and the Toyota team. The team provides excellent work. They make recommendations for future repairs to keep my car safe. More

Great service as always Bart Szuba is always great, I used another dealers coupon, service was exactly what I asked for, will continue coming here. I wish I could bring my w Bart Szuba is always great, I used another dealers coupon, service was exactly what I asked for, will continue coming here. I wish I could bring my wife's Accord to you guys, . The only thing I might add is that Elgin Toyota is beating you on service price coupons. More

Great Customer Service The Bart handled my new car service and was fantastic. Very polite, professional and knowledgeable. My truck was serviced as he promised and completed The Bart handled my new car service and was fantastic. Very polite, professional and knowledgeable. My truck was serviced as he promised and completed early. More

Awesome service Heard noise from the rear end of car, came in Day after Christmas, drop off very busy. Short time later, service tech called me to inform what was th Heard noise from the rear end of car, came in Day after Christmas, drop off very busy. Short time later, service tech called me to inform what was the issue Short time after that, we called back and vehicle ready for pickup. Only Confusing part, where to go, upon arrival to pick up car I went to cashier, she said I need to go to service writer, who then took me to another service writer who then took me to the cashier with my paperwork. More

Happy Customer Efficient and polite. I choose Schaumberg over a closer to my home dealership because your staff are all pleasant and they make me feel like they are Efficient and polite. I choose Schaumberg over a closer to my home dealership because your staff are all pleasant and they make me feel like they are happy I came to them. (Which I certainly am.) More

Oil Change My oil change didn't take too long even though I came in without an appointment, and the free car wash was great. I appreciate being able to come in f My oil change didn't take too long even though I came in without an appointment, and the free car wash was great. I appreciate being able to come in for needed service without being up-sold on unnecessary work. More

excellent Outstanding service; competent personnel; great facilities. I drive all the way from the Lakeview area of Chicago to Schaumburg. Well worth the drive Outstanding service; competent personnel; great facilities. I drive all the way from the Lakeview area of Chicago to Schaumburg. Well worth the drive to get such good service.. More

Be Careful We drove from out of state with intention of purchasing this vehicle based on our phone negotiations. Via phone we requested the all weather mats be i We drove from out of state with intention of purchasing this vehicle based on our phone negotiations. Via phone we requested the all weather mats be included. The salesperson agreed to include the all weather mats minus the trunk one. The carpet mats were already included with the vehicle (as advertised). Upon our arrival and inspection of the vehicle, we realized the carpet mats were taken out and replaced with the all weather mats. The salesperson said it was one or the other, but not both. This is not what we were told on the phone, nor was it agreed upon by us, the buyers. We expected the carpet mats in addition to the all weather mats. The vehicle was clearly advertised including carpet mats. When we asked to ALSO include the all weather mats, it doesn't imply in place of the current mats in the car. This was clearly an underhanded and shady practice. Additionally, the windshield wipers streak. We didn't realize this until we needed to use them that evening when it was raining. This is a CPO vehicle and the wipers should work perfectly. Of course its not covered to replace the wipers. Very disappointed. " More

Toyota Corolla I walked into the dealership knowing exactly what I wanted. Jerry, the employee who helped me out was amazing with answering any and all questions I h I walked into the dealership knowing exactly what I wanted. Jerry, the employee who helped me out was amazing with answering any and all questions I had and showed me everything I wanted to see without a problem. More