Schaumburg Toyota

Arrogant, Cocky and Simply Not Worth Your Time This is the most RECENT sales experience with Jerry McDuffie (unlike the praises posted recently however completely irrelevant as sales happened in 20 This is the most RECENT sales experience with Jerry McDuffie (unlike the praises posted recently however completely irrelevant as sales happened in 2002, etc...) There were three of us and this review describes how three people perceived Mr. McDuffie, hence in a way it is three reviews in one. It is possible that Jerry McDuffie started his career as a decent sales person (..hence the raving reviews of his performance from early 2000's..) however, our family recently (10/16/14) visited this dealer in Schaumburg looking for two (2) 2015 brand new cars, and after dealing with Mr. McDuffie for 10 minutes discussing just one of the cars, we simply decided to walk out of there. We were quite taken by his rude, arrogant and cocky behavior so much so that upon leaving we called the GM of that location. Needless to say, we neither will be buying our cars there or recommend that location to anyone. Mr. Duffie basically arrogantly questioned anything and everything we asked about, as arrogantly as you can only imagine, and than when we asked about the price negotiations he proceeded to telling us, (...actually laughing his answer in our faces..), that "this is a brand new car, what do you expect? I will not negotiate a dollar off the MSRP price with you!", among other things.. He attempted to make my sister feel completely worthless by asking her...."when was the last time you've driven in THAT kind of a car, huhh?" When we received a call back from one of the "managers" at that location (no, it was not the GM we left a voicemail for earlier), he assured me that Jerry is a "great guy" with raving reviews....reviews from 2002??? Anyway, don't waste your time or money on people who clearly do not appreciate customers....or your money. There is plenty of fish in the sea...do not fish there. More

pleasant experience I had a very pleasant experience servicing my car. The service manager was very professional and the service was done fast and within the time stated I had a very pleasant experience servicing my car. The service manager was very professional and the service was done fast and within the time stated. More

Zaya was great to work with. Toyota Schaumburg was great to work with, my salesperson Zaya was upfront and worked hard to get me the best deal on a Toyota Highlander. Toyota Schaumburg was great to work with, my salesperson Zaya was upfront and worked hard to get me the best deal on a Toyota Highlander. More

Always a Pleasure! As much as I dislike to take time out of my day or week to go get my car the most basic of services, I'm reminded every time I go to Schaumburg Toyota As much as I dislike to take time out of my day or week to go get my car the most basic of services, I'm reminded every time I go to Schaumburg Toyota why I shouldn't be so bothered. Quick and efficient as always in getting my car serviced. I think this last visit may have even set a record in getting an oil change and tire rotation. Plus everything checked out great. Been buying cars from them for years and will continue to. More

Great experience I was super nervous to have to buy a car with a wedding coming up and all of our bills but zaya and Isaac worked with us to find a nice Camry fully lo I was super nervous to have to buy a car with a wedding coming up and all of our bills but zaya and Isaac worked with us to find a nice Camry fully loaded in our budget. The experience was effortless and they made it wonderful. The customer service was exceptional. We have bought over 4 cars from them over the years and will keep coming back More

Warranty work Working with Bart was a pleasant experience. They did the work in a timely fashion and even put me up in a loaner car so I did not have to change my w Working with Bart was a pleasant experience. They did the work in a timely fashion and even put me up in a loaner car so I did not have to change my work schedule. More

Super Happy CJ and Zaya were more than friendly and very knowledgeable. Answerd all questions and made me feel comfortable. CJ worked his magic and helped me huge CJ and Zaya were more than friendly and very knowledgeable. Answerd all questions and made me feel comfortable. CJ worked his magic and helped me huge in trading in my old and putting me in brand new. Zaya was quick friendly and did not make me feel pressured. I would recommend this dealership and those two men to anyone. And Tom made the signing of the paperwork a breeze. :) More

Toyota Sienna This is the first time in my life I saw a decent and honest car dealer salesman. Mr. Desai showed very good respect while negotiating price for the c This is the first time in my life I saw a decent and honest car dealer salesman. Mr. Desai showed very good respect while negotiating price for the captioned van. I made no mistake in buying my first vehicle from Toyota. I initially went to Honda but was disappointed at their attitude problem. Thank you and Best Regards, Manish Patel, P.E. Ability Rockroad Paving Phone: 847 361 4550 More

First oil changer Everyone was extremely friendly and courteous. My service was done very quickly and I would recommend this dealership yo anyone interested in buying Everyone was extremely friendly and courteous. My service was done very quickly and I would recommend this dealership yo anyone interested in buying a great car. More

Very pleased with the customer service I worked with Zaya when purchasing a new car over this weekend. He is very well versed of their inventory and extremely helpful through out the proces I worked with Zaya when purchasing a new car over this weekend. He is very well versed of their inventory and extremely helpful through out the process. He had answers to all my questions and was very genuine. I found his customer service be outstanding and would recommend him to others. More