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Schaumburg Toyota - Service Center

Schaumburg, IL

4.7
510 Reviews

510 Reviews of Schaumburg Toyota - Service Center

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May 11, 2023

Since I bought my vehicle, they have provided awesome and dedicated service. The staff is always courteous and helpful - a friendlier bunch could not be asked for. More

by Akpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Schaumburg Toyota responded

We are thrilled to have wonderful customers like you! Thanks for sharing.

May 09, 2023

Service was quick and went very well no problems. Will continue to use the service department. More

by wolfpack24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Schaumburg Toyota responded

Glad to have you! Thanks for sharing.

May 09, 2023

I'm a first time Toyota buyer and am very satisfied with the dealership. The service people are knowledgeable and helpful. More

by mary jerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you on your auto needs and look forward to assisting you for many years to come! Thanks for sharing, Mary!

April 02, 2023

Bart and his service team are fantastic! They made me confident that everything that needed to be completed for my vichle was taken care of. More

by pmkeatingsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Schaumburg Toyota responded

Glad we could help in keeping your vehicle in the best running condition. Thank you for sharing your thoughts and for being our customer!

March 22, 2023

Service is always quick and through. All of the service teams are professional and courteous. More

by ingraffia14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Mar 22, 2023 -

Schaumburg Toyota responded

Thanks for sharing your thoughts and for being our customer!!!!

January 27, 2023

Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

by Rauf
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Schaumburg Toyota responded

Happy to have you back! Thanks for your kind words. We appreciate your support.

January 19, 2023

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

January 15, 2023

The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 13, 2023

Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. More

by MCR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you! Thanks for sharing!

December 15, 2022

outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated.

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