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Schomp MINI - Service Center

Highlands Ranch, CO

4.3
62 Reviews

62 Reviews of Schomp MINI - Service Center

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May 17, 2024

They don't fix my car and they offer to fix it or return my money I Spend 1600 dollars they don't fix my 2016 countryman More

by Geno Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jin Jang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Hooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Schomp MINI responded

Geno, I'm sorry to hear about your experience with the service on your 2016 Countryman. We aim for complete customer satisfaction and it sounds like we've fallen short here. Let's discuss this further so that we can work towards a resolution - please reach out at your earliest convenience. Thank you, Michael Catarata - Service Manager - (303) 785-0155

May 03, 2024

Everyone at Schomp Mini is top notch! Christian my service manager and Adrienne, my service technician were very professional and ultra communicative. I liked this company so much that I More

by Mamajs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Caissie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian who serviced my car. 5 stars as well
May 06, 2024 -

Schomp MINI responded

We're delighted to know that our team at Schomp MINI provided you with top-notch service and made your trade-in process smooth. We appreciate the shout-out for Christian, Adrienne, and Charlene! Thanks for choosing us - we look forward to serving you in the future! Enjoy your new 2024 MINI Countryman!

November 17, 2023

Lisandio was great. . attentive and really helpful. I walked away from the deal and I made a counter offer and it was accepted… love my new Mini… the Schomp space is unb More

by johnrlong2014j
Recommend Dealer
Yes
Employees Worked With
Lisandio Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Schomp MINI responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Lisandio provided great and attentive service, being really helpful throughout the process. It's fantastic that you were able to negotiate a deal that worked for you, and we're delighted to hear that you love your new Mini. We hope to see you again soon!

January 26, 2023

Jared and Schomp both rewrote my expectations of a dealership. In my 25 years of owning cars, Jared blew me away with his responsiveness, his attention, and his service. Within 20 minutes of being a c More

by Mike R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Catarata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pearson
Jan 26, 2023 -

Schomp MINI responded

Mike, we're so thrilled to hear that you had such a wonderful experience with Jared and the rest of the Schomp MINI team. We're happy to hear that he provided you with such great customer service! Thank you so much for trusting us with your business. We look forward to working with you down the road! Thanks again!

December 11, 2022

Schomp Mini and Jared were both especially efficient, friendly and communicative. It is always a pleasure to have this interaction and feel satisfied upon leaving. More

by Boopcar21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Schomp MINI responded

We are so happy to hear that Jared was so efficient, friendly, and communicative throughout your car-buying experience. Thanks for trusting us with your business, we appreciate it!

November 23, 2022

I love Schomp MINI. Their service department is excellent. Stephen Good is wonderful to work with. He explains in detail everything that’s recommended and also lets me More

by Dar Kroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Good
Jan 20, 2023 -

Schomp MINI responded

We are so happy to hear that you had such an excellent experience with our service department. We're glad to hear that Stephen was so wonderful to work with and was able to explain everything that was recommended to you in terms of your vehicle. Thanks for trusting us with you business, we look forward to working with you down the road!

January 28, 2021

Excellent service department. I've always been treated respectfully and the staff make sure everything gets done efficiently but thoroughly. I have no hesitation taking my 06 Mini to them. They recently More

by afgirlteaching
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Traub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pearson, Nick Goodrich, Erik Powers, Stephen Good
January 07, 2021

I would like to publicly thank Cole for his outstanding customer service. He has always been very pleasant and helpful every time we have been into the dealership. He is very pleasant and helpful. Thank Yo More

by Ta2ued
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Hakes
April 29, 2020

Run don’t walk away from this dealer I bought a certified countryman 3 years ago and from day one had to fight this dealership for everything I was promised. Every time I have been to the More

by Dillondg.williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All of the employees have moved on
March 03, 2020

Timely quality service Jeff and the staff were very helpful and friendly. The service was prompt and was finished quite a bit ahead of time. Thank you for the fine service. More

by blixs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stepek
1
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