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Schumacher Buick GMC of West Palm Beach
4.8
193 Lifetime Reviews
3031 Okeechobee Blvd, West Palm Beach, Florida 33409 DirectionsSales: (561) 609-3439
Service: (561) 609-3439
Parts: (561) 609-3439
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 193 reviews
December 10, 2019
"Good Experience"
- barbarashull
The Team at Schumacher has done a great job facilitating to my every need. Thanks to Kyle and Martin. You're the best!! I would do it again.
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Helpful December 04, 2019
"BOB JENKINS FOR PRESIDENT! What a great service team too!"
- TheWardFamilyWe had an unfortunate thing happen recently. The air conditioner stopped blowing cool air in our 2018 Buick Encore. Living in south Florida, we weren't going to do well, even though it's winter. My husband brought the Buick in and sadly the A/C compressor was a gonner & the part had to be ordered and we found out that it was on back-order so we'd have to wait possibly a week or more! The worst part is that if it's hot out, I can't drive the Buick with no working A/C, with the windows down, while I am waiting on this part to come in because we have a 7-month old infant, and if you know anything about babies, you are aware that you can not ride around with the windows down. It effects their breathing... Anyway - I called Bob over at the Service Center of Schumacher Buick (because my hubby told me his name!) and left a msg. I left a msg. explaining we would really love to get a loaner car until the part came in and the repair was made... Bob called me the same day a little while later & didn't even ask questions, he fulfilled my request for a "loaner" vehicle! It was set up before you know it! I ended up driving the rental that was given to us by Enterprise (also a wonderful experience, but that's for another time lol!) & for a much shorter amount of time than we thought... When Bob called me to tell me that since my husband and I worked late, and the service center closed at 5-something, Bob said he would leave the paperwork and keys to our SUV IN THE ACTUAL SHOWROOM since they're open until 8pm! WHAT A WONDERFUL IDEA! And such great customer service. And the cherry on top?!?!?! Bob said "Go ahead and leave your rental there at Buick and I will arrange for it to get taken back to Enterprise." I said "ARE YOU SERIOUS?!" He was SUPER friendly and helpful. I never got to meet him in person (hubby did) but Schumacher Buick should keep this guy on their team forever. Thanks Schumacher Buick and thanks Bob Jenkins for such class and outstanding customer service. Kelli and Brian Ward
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December 02, 2019
"Experience was great. It was an easy transition from my..."
- amaris333Experience was great. It was an easy transition from my old lease to my new vehicle. I would recommend Gary and the team at GMC to anyone interested in purchasing a new vehicle.
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November 28, 2019
"Kyle is more than a car dealer to us. Any time there’s..."
- GGKay405Kyle is more than a car dealer to us. Any time there’s new client in my development that he thinks I’d get along with; we meet for a chat. I’m 93 and new friends are very important to me.
Read MoreNovember 23, 2019
"Great experience! "
- Mercha41We worked exclusively with Kyle Williams. He is extremely knowledgeable about each and every car on the lot and was able to answer all of our questions. We came from having a terrible experience at another dealership and he singlehandedly restored our faith in the car lease/buying process. We were able to narrow down the vehicle we wanted and the options we needed and drove away in a new car the same day. Great experience!
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