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Schumacher Buick GMC of West Palm Beach - Service Center

West Palm Beach, FL

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68 Reviews

68 Reviews of Schumacher Buick GMC of West Palm Beach - Service Center

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July 28, 2021

Nice clean and friendly. The waiting area is great to work while you’re waiting. Erick is the best, very quick. Thank you! Keep up the good work😁 More

by M
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
Jul 29, 2021 -

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 16, 2021

I had the backup camera in my 2019 GMC Canyon replaced twice. There is a design flaw that allows condensation to form inside. When it dry's, it leaves a grey haze in the center of the lens. The Dealer wo More

by Jumprat
Recommend Dealer
No
Employees Worked With
Robert "Bob" Jenkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Schumacher Buick GMC of West Palm Beach responded

Hi, Jumprat. We are sorry to hear about your experience, but we thank you for sharing this with us. We appreciate your feedback, Schumacher Auto Group.

Mar 17, 2021 -

Jumprat responded

?? Not much of a response to a client in need of assistance. No help at all. Customer Service, or lack there of.

Mar 18, 2021 -

Schumacher Buick GMC of West Palm Beach responded

Feel free to contact the Customer Service Management Team @ 561-253-6733

September 05, 2020

Money pit,$$ bait and switch picked up yesterday,dash light on.took home today van wouldn't change into gear. Had over month not working More

by cindyanton85
Recommend Dealer
No
Employees Worked With
Robert "Bob" Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nestor Lantigua
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2019

BOB JENKINS FOR PRESIDENT! What a great service team too! We had an unfortunate thing happen recently. The air conditioner stopped blowing cool air in our 2018 Buick Encore. Living in south Florida, we weren' More

by TheWardFamily
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Kellie and Brian, WOW...thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Bob was so helpful!(I'm not sure if he will run for President, though) Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 23, 2019

I switched from many years of being a Lexus owner to a Buick . The service was excellent , efficient and quick . Kevin Jensen was very professional More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Kevin Jensen
Nov 26, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Margaret, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 22, 2019

always a pleasant experience Every time I visit Schumacher, Okeechobee I feel like Bob Jenkins is taking care of a member of his family. He is always seeing that my SUV is properl More

by stan
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Stan, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

October 24, 2019

Service I always enjoy seeing Nestor and I know he will always take care of everything that needs to be done on my car. I will always ask for Nestor. More

by JC
Recommend Dealer
Yes
Employees Worked With
Nestor Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Schumacher Buick GMC of West Palm Beach responded

JC, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Nestor and our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

September 08, 2019

Excellent Service Consistently Best service experience every time! Nestor Lantigua consistently ensures that the service experience is excellent. I appreciate that I was able to as More

by GladesWriter
Recommend Dealer
Yes
Employees Worked With
Nestor Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Schumacher Buick GMC of West Palm Beach responded

GladesWriter, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

July 30, 2019

Great People, Great Service Collision damage evaluation was excellent. Unfortunately for my situation the car was totaled. Looking at the shop; and other work being done, it is e More

by FocusKTS
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 31, 2019 -

Schumacher Buick GMC of West Palm Beach responded

FocusKTS, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

March 12, 2019

Always excellent service ! Thanks to Bob Jenkins and the service crew my repairs are always handled in a timely and professional manor. Mr Jenkins keeps me informed of the progr More

by Mycar bg
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Thank you for your positive 5-star review. It is great to hear that Bob was so professional and kept you informed throughout the process. Our team is pleased with the excellent feedback and appreciate it very much. Thank you for your business and we look forward to seeing you again. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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