Schumacher Buick GMC of West Palm Beach - Service Center

Bob Jenkins always gets it done as quickly as possible No hassle Not trying to sell service I don’t need Always takes Me on the day and time needed

I'VE ALWAYS BEEN TREATED FAIRLY AT SCHMACHER'S, WHICH IS WHY I GO THERE FOR ALL MY CAR'S NEEDS. HAVING A DEFECTIVE BATTERY AND NEEDING A MECHANIC JUMP START, THE TIME WAS APPROPRIATE AS WELL AS WHEN WAITING FOR THE BATTERY CHANGE. AGAIN, BOB JENKINS IS ALWAYS "ON TOP" OF EVERYTHING,

Whenever I have a concern or scheduled maintenance, Kevin has always been the man I elect to see. He is respectful, honest, and efficient. I have yet to be disappointed. He is a very valuable asset to the organization and should be treated accordingly. Keep up the good work Kevin.

Had to have my car towed in due to a coolant leak. It was diagnosed to be a crack in a small plastic part related to the heater. The only part available was in Charlotte, so it was overnighted to Schumacher. Fixed the problem. Three weeks later, another coolant leak and tow. It was diagnosed as the part that was just replaced. They were able to get another one and installed it, at no expense to me, with no hassle whatsoever; they stood behind the GM part warranty. I Aam ALWAYS treated professionally by Bob Jenkins, the service advisor. I really appreciate that Schumacher provides "courtesy car" service when my vehicle needs to be left at the dealership for an extended period; otherwise I would be stranded!

Very good, friendly staff. Explained problem we had with transmission so we could understand what was required. Service manager took care of us. Car was cleaned and washed.

This was my 1st trip to the service department since I purchased the vehicle. I didn't get his name but he wore a White Shirt and Tall person who walks around the Service Bays went above the call of duty and replaced my Driver Side Wiper at NO CHARGE. In contrast the Service Advisor upon checking in my car for service wouldn't change a bad Driver's Side Wiper under Warranty due to the mileage on the vehicle. Not taking into consideration that it was the 1st time in for service since I took delivery. The White Shirted Tall person MADE IT HAPPEN to my expectations....Thank You!

i went in for a oil change and tire rotation.bob jenkins was exceptional.my car was serviced on time and was delivered on time.

My rotors had to be cut. Originally they were put on 8 months ago by you so they were covered under your 12 month warranty. Spoke to Bob Zjenkins to make an appointment and told I was due for a transmission flush. When I arrived the next day Bob told me I had another 9k before flush was needed. He saved me the $180+. He could have said nothing and taken my money. Needless to say Bob has always taken care of me these last 10 years. Thanks Bob

When this employee was specifically asked a question he was deceptive and did not tell the truth. Also on the receipt tried to upsell me for work that did not need to be done.

Great Service. Southern Hospitality . The salesman Bob Jenkins has excellent customer service mannerism ans expressed them very well. The manager over all Mr. Clay was very generous. Good Job Guys :-) smile