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Schumacher Lincoln of Delray

Delray Beach, FL

4.5
117 Reviews
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2102 S Federal Hwy B

Delray Beach, FL

33483

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Showing 117 reviews

May 25, 2021

Michael Kuznetz I just want to thank him for being my advocate through service on my vehicle. He took all the stress on dealing with my warranty made sure I would be satisfied when I needed a transmissi More

by Michelle Spierto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Pankrez Service Director
May 25, 2021 -

Michelle Spierto responded

Johnathan Pankrez Service Director jpankrez@schumacerauto.com

May 31, 2021 -

Michelle Spierto responded

Michael Kuznetz I just want to thank him for being my advocate through service on my vehicle. He took all the stress on dealing with my warranty made sure I would be satisfied when I needed a transmission to be replaced. He made sure I was not going to be without a vehicle through the process. Step by step in touch with me and reassured me there were no gray areas. I want him to be reconized for his honesty, and excellent customer service.

Jun 02, 2021 -

Schumacher Lincoln of Delray responded

Thank you very much for your rating! We are glad you had a pleasant experience.

May 08, 2021

Jon Park went above and beyond. His customer service was second to none. We can honestly say that we never would have closed this without him. Highly recommend. Tylyn made it so easy as well, Such a swe More

by Laura T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tylyn Meeks, Jonathan Park
May 10, 2021 -

Schumacher Lincoln of Delray responded

Hi, Laura. These words go a long way, it motivates us to work even harder, thank you for the review!

April 08, 2021

Very slimy folks at this dealership. If you must beware of the Finance guy selling the Dealer Maintenance program. He will force it on you at the close. Beware they will not help you cancel this program. I More

by RRR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Piasecki
Apr 12, 2021 -

Schumacher Lincoln of Delray responded

Thank you for providing your feedback and letting us know about this issue, RRR. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our Customer Experience Management team directly at 561-253-6733 or at cs@schumacherauto.com. We would be happy to help you out.

November 07, 2020

Nice clean showroom, very knowledgeable salesman, felt like he was working for me as well as his company. Salesman did most of the paperwork. I wasn’t sent all over to get job done. Final closing hassle f More

by Mikepascal42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Petrarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh MAshburn
September 08, 2020

Great service and great people in the door and out in a reasonable time staff was helpful. Thanks a lot Dave. Good job enjoy your day More

by Rccole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
July 09, 2020

Fair Deal The negotiations with Cornelius Pressley and his team were fair and trustworthy. I am happy with my purchase and recommend dealing with this dealersh More

by rb15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Pressley
January 21, 2020

Michael Kuznetz was exceptionally attentive to my needs. Michael relieved my stress! He returned my phone calls in a timely manner and that is very important to me. Serviced my car as soon as I arrived. Mi More

by sandygmaida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Petrarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Adams, Michael Kuznetz,
Jan 21, 2020 -

Schumacher Lincoln of Delray responded

Sandy, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Michael was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 17, 2019

Truly exceptional From the minute I drive my car up to the dealership I feel at home. My service advisor Mike Kuznetz is always there to greet me and greats me like fam More

by Awitzpw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kuznetz
Dec 20, 2019 -

Schumacher Lincoln of Delray responded

AW, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Mike was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 17, 2019

Excellent service From Dave Adams through the service department, staff has been courteous and anxious to please. Issues were resolved expeditiously and fairly. If a p More

by dennisjsimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Simon, Rainey Hartman, Dave Adams
Dec 20, 2019 -

Schumacher Lincoln of Delray responded

Dennis, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Dave was so helpful! Please let us know if you should require anything additionally. Happy Holidays! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

December 04, 2019

I look forward to working with Cornelius at Shumacher I enjoy my experience working with Cornelius and the rest of the sales and business staff at Shumacher Lincoln. A professional staff that easy to wor More

by kbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Pressley Dave Adams
Dec 05, 2019 -

Schumacher Lincoln of Delray responded

Kbrown, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Cornelius offered an enjoyable experience. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

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