Schumacher Lincoln of Delray

Michael Pagan had been my service provider for several years and always goes above and beyond to make sure everything on my list is taken care of. The service is always exceptional. years and always goes above and beyond to make sure everything on my list is taken care of. The service is always exceptional. More

My leased 2025 Corsair has had an on going problem for months regarding the memory functions for the 2 drivers that use the vehicle. I have been to the dealer at least 4 times with the same issue, with no months regarding the memory functions for the 2 drivers that use the vehicle. I have been to the dealer at least 4 times with the same issue, with no resolution in sight. The vehicle had been left at the Dealership for multipe days. Although they have tried changing a couple of component,the issue still exists. I have duplicated the issue to the service writer, Mike Pagan and the Service Manager, William Kotewicz numerous times; and although they have been polite, we do not have a resolution for the issue. I then contacted Lincoln Cocierage and they were very little help. At my latest visit on May 14th 2026 they replaced the keyfob, which did not solve the problem. The service department then got my original Salesperon, Dan Blackburn involved. We spent over 30 minutes playing with settings, deleting and reinstall the profiles, with no resolution. Dan said he would look into it further, which he did. He called me today May 15th to try something else pressing buttons in a sequence to see if that resolved the issue; it did not. On a previous visit I asked the Service Manager if he could reach out to Lincoln Factory Tech Support to assist. He basically told me there is no one to contact and that it was up to the Dealer to diagnois and correct any issues using the tech equipment they had, which showed no issues found; however the problem still exists. I am shocked that Lincoln (Ford Motor Company) does not have tech troubleshooters avilable to work with the Dealership. After looking at a number of vehicles to replace the 2022 Mazda CX 5 Signature who's lease was up, I decided on Lincoln for the folowwing reasons: The vehicle is made in America, the vehicle was available with a light colored interior, and the tech features that were available were exactly what we wanted, and not available in a Mazda, and we loved the look of the car and the way it drove. At this point it is not likely that I would lease another Lincoln. Sales sells the first car you lease when you switch brands but Service sells the next one, along with quality and service. Simply put, all I want is for the issue to be corrected on my current vehicle or I am going o look into the provisions and options utilizing the State's Lemon Law. More

I went to get my car serviced and Michael process my paperwork and arranged to get it done. Beautiful dealership with choices of different coffees and snacks. It got done fairly quickly. No complaints. paperwork and arranged to get it done. Beautiful dealership with choices of different coffees and snacks. It got done fairly quickly. No complaints. More

Staff at Schumacher were absolutely on top of my car's concern from Tuesday helping me order the towing pick up, delivery to dealer, Dave at the service dept, and until I picked it up on Friday afternoon. concern from Tuesday helping me order the towing pick up, delivery to dealer, Dave at the service dept, and until I picked it up on Friday afternoon. Thank you! More

Dealership was very helpful and knowledgeable. By far one of the best dealers I have been to for service By far one of the best dealers I have been to for service More

Schumacher Lincoln in Delray works with customers and provideshonest comprofessional service with integrity. Necessary repairs are done, timely, and within budget highly recommend the service department provideshonest comprofessional service with integrity. Necessary repairs are done, timely, and within budget highly recommend the service department at this dealership and Mike Kuznetz my service advisor. More

Everyone at Schumacher Lincoln is very professional and friendly!! I love the level of service I received when I brought in my Aviator :) friendly!! I love the level of service I received when I brought in my Aviator :) More

The service I receive from Micheal and his team is truly remarkable. It guarantees that I will purchase my next vehicle from this dealership. remarkable. It guarantees that I will purchase my next vehicle from this dealership. More

I do not understand how you can so call" repair" my car for around $3000.00 and the car still have issues, but you are charging me 144 for diagnostic when i brought it back..it does not make sense. Pleas for around $3000.00 and the car still have issues, but you are charging me 144 for diagnostic when i brought it back..it does not make sense. Please make it make sense! No loaner. But there is only one mechanic technician to service all customers. More

Garbage dealership. No shuttle service, no courtesy loaners. Always an excuse whenever I bring my car in for service. My car is under warranty, and they still refused t No shuttle service, no courtesy loaners. Always an excuse whenever I bring my car in for service. My car is under warranty, and they still refused to send me a shuttle for FIVE MiLES away. Do yourself a favor buy a Lexus and steer clear of this place! More