
Schwartz Mazda
Shrewsbury, NJ
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593 Reviews of Schwartz Mazda
Setup a test drive appt with neil. said he had the model I was looking for in stock but since they didn't have the color, they could get it in a day or two. went there, no car. only one they had was on the I was looking for in stock but since they didn't have the color, they could get it in a day or two. went there, no car. only one they had was on the showroom floor. strike 1. after discussing the prices and where I was in a purchase, carmine (manager) came and fed me the xx sales pitch for 15mins. Felt I was being lectured on how great there car is and the others don't compare. It was very hard from laughing in his face. Now carmines telling me it would be weeks to find the color I wanted. strike 2. Didn't even let a strike 3 because I was fed up by there tactics and treatment. the only reason I didn't walk away at first for not having the model I was interested in ready to be test driven was that I had a very nice lady (don't recall her name) as a salesperson. AVOID AT ALL COSTS UNLESS YOU WANT TO WASTE A FEW HOURS AND BE LIED TO. More
I found this dealership to be very helpful, and bent over backwards to make the sale. The trade in value they gave me for my car was more than fair, and the follow-up attention I have been getting so far ha backwards to make the sale. The trade in value they gave me for my car was more than fair, and the follow-up attention I have been getting so far has been great. I purchased my vehicle on 3/5/2012 and have received numerous calls making sure everything is going fine. More
I cannot remember the name of the finance man but he was fantastic. Our entire experience at Schwartz was fantastic from the moment we started dealing with them. Everyone was extremely friendly and helpfu fantastic. Our entire experience at Schwartz was fantastic from the moment we started dealing with them. Everyone was extremely friendly and helpful and knowing that I was in a rush to get back to work, they really sped the process along. I was also really pleased with them not pressuring us and giving my husband and I the space and time to discuss our options. I will recommend them to everyone I know who is shopping for a new car. We have bought many cars in our life and this was the best experience either of us ever had! More
I made an appointment for a used Subaru on the internet. The car was prepped and ready to review but my wife didn't want it. See saw a used Mazda Tribute in the lot and liked it very much. I was also impr The car was prepped and ready to review but my wife didn't want it. See saw a used Mazda Tribute in the lot and liked it very much. I was also impressed but thought the price was too high for my budget. We told Tom what we wanted and my price range and asked him for any other cars. He told us to wait a little. He came back from seeing the general manager and lowered the Mazda Tribute my $2000. He got ready and I test drove it that day and more importantly my wife loved it. We took it home that day. I was really impressed with the complete experience. I had a very bad experience with a previous dealer (Jim Curley) in Lakewood. The car was suppose to ready for me to test drive and fluids changed etc. I drove 80 miles round trip to see it. The salesman couldn't find the keys for me to test drive and the fluids it appeared were not changed. Ernie did the paper work and I didn't have enough in my checking account. Also, it was a holiday but I was able to use my credit card. I paid by personal check and the next day. They accepted a regular check and I didn't have to pay extra for a certified or cashier check. We also talked about our military experience. What a great guy and he offered a few free extras for when I bring in my car for service More
Tommy Mauro was an excellent salesman and he got to our bottom line quickly, making the process enjoyable. Normally we really hate the process of going back & forth in price but he was an excellent salesm bottom line quickly, making the process enjoyable. Normally we really hate the process of going back & forth in price but he was an excellent salesman who understood the buyer's point of view. The finance guy was very good as well. All in all it was an extremely positive experience. This is a very well run dealership! More
Compared to previews car bying experience you guys change my whole thought of going to a dealer thinking what if am taken advantage of. The experience in all was outstanding, from the call to the time I ente my whole thought of going to a dealer thinking what if am taken advantage of. The experience in all was outstanding, from the call to the time I enter the dealer. Great service, friendly admostphere and the willingness to work with you was simply amazing. My car first service was a week ago and the same friendly service. Loved the massage chair; a plus. Thank you guys and May God bless you all. More
Have'nt used the service dept. yet because we just bought the car a week & a half ago. Salesman was extremely nice, friendly, not pushy at all and willing to go out of his way for us. We bought a brand new the car a week & a half ago. Salesman was extremely nice, friendly, not pushy at all and willing to go out of his way for us. We bought a brand new 2012 Masda3i. We absolutely love the car and it's our first foreign car.The general manager Carmine was also a great guy. Would definitely send a friend or family to them if in the market for a reasonable priced new car. More
Schwartz has promised to resolve my outstanding issue in a timely manner. which, is a positive for them and for dealer rater website thank you a timely manner. which, is a positive for them and for dealer rater website thank you More
Had a great experience here. We had went to another dealer and were treated so badly-So we walked in very guarded, but here we were treated with respect and honesty- We bought two cars and they never m dealer and were treated so badly-So we walked in very guarded, but here we were treated with respect and honesty- We bought two cars and they never made us feel pressured or taken advantage of. I would reccomend this dealer to everyone- More
The service and honesty at schwartz & sons was great and I wasn't pressured into getting something over my budget. Great dealership and sales associates and I wasn't pressured into getting something over my budget. Great dealership and sales associates More