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Scott Clark Honda
Charlotte, NC
1,454 Reviews
Thanks for taking a look at Scott Clark Honda in Charlotte, NC. Scott Clark Honda is proud to serve the entire Charlotte metro area and all of North Carolina with outstanding customer service and an excellent selection of new and used Hondas in addition to other used cars and trucks. We are located at 7025 East Independence Blvd, Charlotte, NC 28227, right next to the intersection of W.T. Harris Blvd and Independence Blvd.
Our customers come from all over North Carolina and South Carolina to be a part of the Scott Clark Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you're looking for a new Honda Pilot in Charlotte, we can help you. If you're from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you're from Gastonia and heard about Scott Clark Honda Charlotte's Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
July 10, 2026
Welcome to Scott Clark Honda! Looking for a dealership that keeps you guessing? Come on in! Purchase one of our vehicles, and if you have questions after the sale, enjoy our Looking for a dealership that keeps you guessing? Come on in! Purchase one of our vehicles, and if you have questions after the sale, enjoy our complimentary customer service obstacle course. You'll be transferred from person to person until you finally reach someone who can explain why your concerns aren't really concerns. Bought a vehicle with around 40,000 miles? In my experience, you may discover that manufacturer-recommended services--such as a transmission fluid service and brake fluid service--had not been performed before the vehicle was sold, despite it passing a multi-point inspection. When I raised those concerns, the conversation wasn't about whether something had been overlooked. Instead, it focused on the fact that I was outside the dealership's 30-day window and hadn't purchased the extended service plan, leaving me responsible for services I believe should have been identified before the sale. If you're looking for a dealership that values long-term customer relationships, my experience suggests you may want to keep shopping. I expected accountability and support after making a major purchase. Instead, I was left frustrated, disappointed, and with little confidence that customer satisfaction extends beyond the day the paperwork is signed. As I told the used car manager, this dealership may have been the last place where I purchased a car--but it certainly won't be the next. That is exactly why they won't earn my business again. More
by mikemills4550
Employees Worked With
Used Car Manager
June 24, 2026
Very professional and good and positive person very fast and everything very good people I like to much and everything very good people I like to much More
by Gonzalo Solano
Employees Worked With
June 23, 2026
6/22/26 - Coming back as a return customer looking to get a hitch installed on my new 2025 pilot. Worked with the parts rep, Steven, to try and match the pricing of an online Honda Dealership so that I ca a hitch installed on my new 2025 pilot. Worked with the parts rep, Steven, to try and match the pricing of an online Honda Dealership so that I can make sure the warranties and work applied to the install. Happy with what he was able to do. Spoke with Dyamond at service thinking that the install price was fair and scheduled. Coordinated with Joe, the scheduler, a couple of times since the installer was not available at the scheduled times. I asked to speak with Dyamond to discuss but was generally unavailable. Was happy to see that there was a 15% off accessories coupon on the website and, before arriving, confirmed with Joe, who confirmed with Dyamond, that the discount would apply. Reworked the work schedule to accommodate their availability, thinking all is set. I arrive at my scheduled time and am told that the agreed on terms are not valid and am given a new price. I told Dyamond several times that this was not what I agreed to and wanted was agreed upon. I stated that Joe confirmed with me, over the phone, who confirmed with her (Dyamond), that we can apply the 15% coupon to the parts price as there is no disclaimer on exceptions. Dyamond advised that Joe works in the call center and was wrong. I asked to speak to a manager as I felt this wasn’t right and I confirmed it a couple of times that the coupon could apply. I then asked to speak to a manager and was told by Dyamond that she’s the assistant manager and any manager will say the same thing. To rectify, she applies the online coupon to the service side of the bill - take it or leave it. Reluctantly I agreed to the higher price as I already took the time off from work , sent the online parts back to the online Honda dealership and would be negative on funds as I paid out of pocket to mail it back. The install is great but the bait and switch on pricing left a bad impression of Scott Clark Honda. No multi point inspection done - receipt said declined but wasn’t offered. Bumping my 5 star from before to a 1… 11/11/2017 - Bought an accord touring and worked the the manager Derek. Was able to find the color and price I was looking for. Thanks and enjoying it to this day. More
by Rich_zulu
June 16, 2026
Scott Clark Honda Service Dept. does a very thorough job every time I bring my car in. They are very professional. They give excellent service. does a very thorough job every time I bring my car in. They are very professional. They give excellent service. More
by b.solo_67
June 13, 2026
I couldn’t have asked for better service advisor as Joey Kimman was very helpful, professional and responsive to all my requests. Excellent service Joey Kimman was very helpful, professional and responsive to all my requests. Excellent service More
by grandvi2000
Employees Worked With
June 12, 2026
I traveled 175 miles so I could buy from Scott Clark Honda. I was taken care by their professional team. Honda. I was taken care by their professional team. More
by mustang_marine23
Employees Worked With
June 03, 2026
I drive 45 minutes north to come here because they are honest and have great customer service. After a terrible experience with Honda Rock Hill the drive to this location for service and anything else is honest and have great customer service. After a terrible experience with Honda Rock Hill the drive to this location for service and anything else is worth it. More
by Shani Armstrong
Employees Worked With
May 31, 2026
A very attentive and helpful woman; she was attentive at every moment. I am very grateful for her service—100% recommended.. every moment. I am very grateful for her service—100% recommended.. More
by jorgeacristobalm
Employees Worked With
May 04, 2026
Scott has always been an excellent sales and service rep. He always has my best interest at heart and all the Hondas i have owned have benefitted from his care. Grateful to know he can take care of my ve He always has my best interest at heart and all the Hondas i have owned have benefitted from his care. Grateful to know he can take care of my vehicle! More
by helloJANE
Employees Worked With
April 30, 2026
Everyone from the sales persons and sales managers were so accommodating and welcoming. It was such a wonderful experience. Jorel, Abdul, and Eddie are the best!!! so accommodating and welcoming. It was such a wonderful experience. Jorel, Abdul, and Eddie are the best!!! More
by byoungcaa
