Scott Hall

I would give this dealership 0 stars if I could. My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told m My engine oil pan gasket that they replaced less than 2 years ago is leaking profusely & now needs replacing again. Not to mention that they told me they accepted my warranty which I should have had to pay them only the deductible of a $100. Instead after my warranty company paid them around $1,500 they billed me close to $1,000 for parts & labor not covered by my insurance/warranty company. While I was able to negotiate Scott Clark Honda (Charlotte, NC) down to $600 that’s still $500 more than I should have had to pay. And now I have to get the engine oil pan gasket replaced again, which they had replaced for me on that same occasion & bill. Now, I will have to pay an estimated, additional $500 to get that leaking gasket replaced again. You can be sure that the job will not be done at Scott Clark Honda, as well as, any other mechanical work or repairs I need to have done. And if you are having aftermarket warranty work done on your vehicle here don’t go by this dealership telling you that they accept your warranty. Don’t go by SCH’s word alone. Check with your warranty company FIRST before ANY work is even stated to find out who your warranty company works with regularly & cooperates with the warranty company. You decide what you will do now. But, hopefully my review will help you. More

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Scott has always been an excellent sales and service rep. He always has my best interest at heart and all the Hondas i have owned have benefitted from his care. Grateful to know he can take care of my ve He always has my best interest at heart and all the Hondas i have owned have benefitted from his care. Grateful to know he can take care of my vehicle! More

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The team that I worked with at Scott Clark are kind hearted genuine people. They listen and “meet you where you are” in the car buying experience. For me, Jorel is the absolute BEST! In light of my car hearted genuine people. They listen and “meet you where you are” in the car buying experience. For me, Jorel is the absolute BEST! In light of my caregiving priorities, travel distance, and the recent weather conditions, Jorel remained patient and supportive in the overall experience. Thank you again Jorel! More

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I am very satisfied with the services ,the services advisor Dyamond is a nice and professional person ,the service was very quickly advisor Dyamond is a nice and professional person ,the service was very quickly More

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When I arrived at the dealership’s service department, there was no record of my appointment that had been set up online. I was greeted by Scott Hall who assured me there was no problem and my car could there was no record of my appointment that had been set up online. I was greeted by Scott Hall who assured me there was no problem and my car could still be serviced that day. He was professional and very courteous and had the work completed in less than the 2 hours he had estimated. He patiently explained where I could wait and that all I requested would be done. Afterward he even searched for me-I had gone to the sales floor to browse the new vehicles. I would highly recommend Scott Clark Honda. More

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Great service department. I always deal with Scott Hall and he always takes care of what I need done with my visit I always deal with Scott Hall and he always takes care of what I need done with my visit More

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The service advisor paid close attention to my needs, and he offered advice on what should be fixed in order to address the issues of my vehicle. he offered advice on what should be fixed in order to address the issues of my vehicle. More

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Mr. Scott Hall and Christian Carter are horrible people , they have no respect for customers. scott recommends trial and error, he doesn't know what he is about. he doesn't qualify to be a service manager to they have no respect for customers. scott recommends trial and error, he doesn't know what he is about. he doesn't qualify to be a service manager to be honest. very rude guy. when you are not satisfied as a customer he tells you to get the ''xxxx out of here'' it's such a shame to deal with such a horrible manager. More

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Great service staff competent and helpful On time friendly. Would recommend convenient location. Nice clean friendly. Would recommend convenient location. Nice clean More

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The service here is consistently excellent. The team truly exceeds expectations and delivers five-star experiences all around. The team truly exceeds expectations and delivers five-star experiences all around. More

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